Holiday Inn Express Guaymas

We knew this would be a special place as we entered the modern brightly lit lobby. We were warmly welcomed by Dorian, who was both friendly and professional. He even gave us sweet treats. Thank you Dorian. Our positive experience continue to our well appointed king suite. an extremely comfortable bed and pull out couch allowed for a great nights sleep after a day of exploring Sonora Mexico. This hotel has everything one needs for a comfortable night stay swimming pool, exercise room and an ample breakfast. Complementary parking, Internet, and breakfast were a definite plus Without hesitation, I recommend this hotel while traveling through northern Mexico.

On November 6th, 2020, my wife and I drove from Phoenix, Arizona, to the Holiday Inn Express in Guaymas, Mexico, for a vacation until November 9th. Upon entering the hotel, we noticed two black plastic trays in the middle of the lobby floor. There were no explanation signs, or warning signs, and we stepped around them. The next day, returning to the hotel after a day at the beach, I tripped over one of the trays and fell.... hard., I was unable to get up off the floor and had to be assisted to a chair to recover. I was not seriously injured but I was shaken up badly and spent the rest of the evening in bed. I COULD have been seriously injured. The next day, I called the Corporate Office to alert them of this negligent injury hazard. I was given a Case Number. Nobody from the Corporate Office has called me back and it is now Tuesday, November 7th. My whole point in calling them was to alert them of this dangerous practice being done by the Holiday Inn Express in Guaymas. Instead, I get the feeling that both the Corporate Office and the facility in Guaymas wish to deny responsibility. The Corporate Office doesn't contact me and the facility claims to not speak English. I have posted images of the trays in the floor. You be the judge about whether this is safe. The next guy to fall might get seriously hurt. Disappointed in the Corporate Office and the facility in Guaymas.

Stayed here for a weekend visit to the beach because everything in San Carlos was fully booked. Since it's right on the highway, it only took about 25 minutes to drive to the main San Carlos marina. The hotel itself was very clean and staff were taking Covid precautions seriously, which I appreciated. Overall, a great option and good value.