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Reviews from Guests

3.0/5

tripadvisor

7

Reviews

from real guests

PoblanoJ

4

/

5

The hotel where we had hoped to stay in Valle de Bravo could not accommodate us for one night of our stay and so they arranged for us to stay one night at this clean, new hotel, about a 15-minute...

Vanesa D

3

/

5

We made a reservation and on the last day my family came and I wanted to change the room and they would charge me the difference and they wanted me to pay for a full room! Normal rate when I had...

Flamin

2

/

5

Much to be desired. It is a very basic hotel and very expensive in relation to price and value. Taking into account that for 1000 you can stay at the Sanctuary. It has no lake view, no restaurant...