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Reviews from Guests

3.0/5

tripadvisor

67

Reviews

from real guests

Traveler799033

1

/

5

Horrible, I just wouldn't recommend it to even my worst enemy, they're so many bad things I don't even know where to start. This is the first time I stayed here, Simplified: THERE IS NO LIFT, NO WIFI, NOT ENOUGH PARKING, NOT WELL FUMIGATED ROOMS AND NIGHT STAFF HAVE BAD ATTITUDE. 1. The Internet does not exist, I stayed in 2 rooms on the 3rd floor for 4 days and although I made the request from the first day in the evening (Arely) comment that they would restart the.modem, result I never had Internet, always appeared as connected without Internet. Better not even offer the service. 2. The "parking", is mini where as you arrive you stay, but they are so inept people who are in the night (Arely and a gentleman who plays wake, to sweep common areas and receptionist) can not even be aware of how to locate the vehicles since for not having that care must leave empty places, having to leave your car in a parking lot what receives until 10:30 and if you do not offer to stay in the street behind the hotel... 3. The attention of the receptionists leaves much to be desired to all as it is good for them. 4. I was with a person of 3 years and I was given 3rd floor, important to know that it DOES NOT HAVE ELEVATOR. 5. The rooms are relatively good value for money although beware of hot water keys because they heat up to the point of burning to the touch and some beds like the one I touch have bugs that bite you horrible, said they were flies casually only bite in one of the 2 rooms reserved. 6. Breakfast is fine and although they all bring coping on the first day I got a hair in the food. Totally that the truth I leave disappointed in the hotel, not wishing to return or recommend it. I thought being a network should have a certain standard, but no.

H8405DXcarmenc

2

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5

There's a lack of maintenance in the room where we peek. For the price charisma I think should be much better. I think I wouldn't stay there again. The only thing k was good was the friendliness of the cooks and reception. ..................

andrearamirez2024

5

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5

Excellent, the only hotel in all of Tuxpan I have visited and truly flawless, not a bug or a cockroach, exceptional service and very rich food.

Facilities Details

Air Conditioning

Free Wifi

Restaurant

Safe

Business Center

24-Hour Front Desk

Facilities Details

Food & Drink

Restaurant

Front Desk Services

Safe

24-Hour Front Desk

Business Facilities

Business Center

Internet Access in public areas

Free Wifi

Miscellaneous

Air Conditioning