Dar Fakir

Staying here out of season was amazing! The Riad is stunning and it was quiet. The staff were really helpful and suggested places we could visit. The road is really well located within the old town and we would definitely return and stay here again.

Stayed at Dar Fakir in November 2016. Blown away by how exotic it look. But finding the hotel thru the alleyways is mission impossible. Perhaps a big directional signage at the main access lane will certainly help. Both room which I stayed in require a more thorough cleaning, they are dusty and shower room with dried traces of soap. Almost slip when I step on it. But otherwise it was a very pleasant stay. The girl at the front was very nice.

My last visit and review was glowing, so I couldn't wait to head back here... I didn't know I'd be so disappointed. Firstly the ground staff at the riad- cook, cleaners, duty manager, night guard are all wonderful. But their talents are wasted by a rude absent manager. I called main manager (who was absent the whole time) to complain and she was extremely rude and shouted at me on the phone when I was talking calmly to her. I've never experienced anything like this. Especially in a 'luxury' property. The pond in the riad was under maintenance and smelt badly of sewage throughout our stay, then was repaired (right outside our room). Our air con was broken and leaking. No products anymore, just one bar of tiny cheap 1 dirham soap for 3 days. Sadly not luxury anymore. No phones anymore, no-one to meet you at medina. Not worth the money staying here, go elsewhere for real luxury, it's gone way downhill. When I told her of my concerns i was shouted at and accused of being a friend of the ex manager,which is mental. Would like some of my money back tbh. Oh false advertising booking dot com- no products, no room service, no air con. AVOID.