In Club Palmeraie Resort

Reclassified on arrival in a very aging accommodation, the yellow porous bathtubs as well as the kitchen sink, water leakage on the ceiling of the toilet, aging furniture, Attention, The photos of the ad are not contractual. We used the dry cleaning service and branded clothes were misplaced 🤔. The management could not do anything. The internet worked very badly during the stay and not at all on our last night. Michaël

It just can't get any worse. Let me start with positives first. Hammed the receptionist. Cons My family and I felt the decor are dated and beds are quite old and uncomfortable. No duvet cover was provided despite telling the cleaning person about it. The apartment had foul smell when we walked in. Looked like it was not cleaned properly. CHECKOUT DAY THE WORST PART - THE RECEPTIONIST AHMED, CAME TO US ACCUSING WE HAVE THEIR ONE TOWEL AND THEN CHANGED TO SEVEN TOWELS. We told him we havent got the towels and started harrassing us and mentioned his manager Amar/omar was upset about it. We showed our luggage and left to the airport in a taxi pre arranged by resort. The driver then get call from the receptionist of the resort asking us not to write any review about him as he has 3 children to feed. I REALISED ITS ALL FOR THAT EXTRA MONEY. JUST WONDER THEY HARRASSED ME BECAUSE OF MY COLOUR.

I have been going to In Club Palmeraie for 15 years now, it's getting more expensive and more expensive and the service getting worse : -There are holes in the bathrooms. -Some curtains are blocked and there is no way to move them. -No WiFi and cellular coverage is really bad. -The swimming pool contains so much Chlorine that it takes 3 showers to take it off. - A lot of kitchenware is missing and you have to ask the staff to bring you what's missing.