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Reviews from Guests

4.0/5

tripadvisor

262

Reviews

from real guests

suzied541

1

/

5

Do not even contemplate going anywhere near this so called Palace, let alone staying there. There is a staff member working here who is addicted to illegal substances stealing from guests, this female may harass you, talk to you in a very aggressive manner. This staff member is putting every single potential guest at huge risk. The nightguard follows and harasses female guests. The cuisine and the service in the restaurant is appalling. The suites are infested with cockroaches and insects. The gym as listed is a very small space with old rusty equipment and a few machines which don’t work and neither does the ac. The receptionists are taking up to 3 times the amount of money in cash for excursions - obviously they are keeping a large amount of commission for themselves - surely this is illegal ? If you wish to go shopping or to the soul they will take you to the most expensive shops so when you purchase they take commission. Their chauffeurs will also rob you. The only positive part is the housekeeping department, Bouchra and her team keep the suites spotless. To be avoided otherwise as this will ruin your trip to beautiful Marrakech. The location is not good either. This is not a hotel, this is daylight robbery, putting any potential guest at risk.

tarahW2843MS

3

/

5

The hotel is about a 20–30 minute drive from the main marina. Taxis are easy to get through the hotel, but going into the centre daily would add up. The atmosphere was very dull during our stay — hardly anyone around — and staff were often missing. We had to ask reception several times just to get pool beds set up, and even then it took around 20 minutes. On the plus side, reception and housekeeping were great, and the room itself was lovely. Housekeeping were especially accommodating if we had a lie-in. The friendly pets around the property also helped make the stay nicer. Overall, I’d rate it 3/5.

Explore32327649602

5

/

5

Mehdi Palace is really a haven of peace!! We got there at the last minute following a bad experience in the center and were greeted beautifully! By the time the room is ready, tea and coffee are offered by the beautiful pool and absolutely amazing park! The rooms are spacious and beautiful. Views of the garden and pool are a must! The spa and treatments are divine! The practitioner is of great quality, we highly recommend the traditional hammam and full massage... a real moment of disconnection and pleasure! In short, we were 2 and will return with great pleasure with our children! It is an oasis of fullness, 20 minutes from the center, surrounded by a lush garden and an absolutely incredible pool. The kitchen is also excellent! We highly recommend it and icing on the cake, the Price quality ratio is absolutely amazing! Do not hesitate for a second!

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi