★☆☆☆☆ Absolutely terrible experience – avoid this place!
We booked Appat Hotel Founty through Booking.com, expecting a decent stay. When we arrived at the reception, they insisted on taking payment by card again, saying that Booking.com doesn’t charge directly – which was confusing and felt suspicious.
When we got to the room, it was filthy and smelled awful. We asked to check another room, but sadly it was just as bad – dirty, smelly, and completely uninhabitable. We told the staff we couldn’t stay there and asked for a refund so we could find somewhere else, but they refused to give us our money back.
Now we’re stuck without a place to stay and out of pocket. This has been the worst experience we’ve ever had with a hotel. I would strongly advise others to stay far away from this property – it’s nothing like what’s advertised and the customer service is non-existent.