Visseringstaete Apartments

My daughter and 4 friends arrived at this hotel to be told they can,t check in until 5pm.Even thou it states on its website 3pm.They were told they had to pay 500 euros deposit which they didn,t know and it will be refunded 21 days later.Also was told they wanted to take photos of there credit cards and passports.Also mentioned to my daughter and friends they had had a lot of trouble with ENGLISH people.Damaging goods etc.I,m not happy the way my daughter and friends have been treated.They are now having to stay in another hotel at extra cost,And were told they wont get no money back.So please when you read the review take this review into concideration.Just beware.I,m sure there are better hotels.

I love to stay in the canal view apartment its a very cozy and warm place to live at during my travels to Amsterdam. The apartment is very clean and has spacious rooms. It is a great alternative to small cramped hotel rooms you can't help to feel as if your living in your second home away from your home. I like to cook my own meal so the fully equiped kitchen comes in handy and no need to go to starbucks thanks to the available coffee maker in the apartment. Very quite and nice place to relax at during thise cold winter or rainy days. Overall amazing place and i always will stay here during my holidays!

We booked the apartment in Jan 2016 and after reading reviews 2 weeks before leaving were very concerned. However, my friends and I do not understand how the ratings were so poor because apart from small minor details everything was exactly as we expected. The pent house apartment was very spacious, clean and had everything that we needed. When you arrive at your destination you expect to be able to check in, so no staff at the site (as apartment not a hotel) and having to call to arrange for someone to meet us was not ideal. Having said that, we were not supposed to check in until 3pm but we were allowed to check in at 2pm and had a very friendly welcome from the guy who showed us all around the apartment, where things were, how things worked (lights, coffee machine etc) and asked if we had any further questions. When he left we did not see him again all weekend. All of the facilities (including the TV in the bath) worked perfectly, I would only like to add that there was no iPod docking station which it did state on our confirmation. None of us 5 had any issues with the wifi at all and once connected found this to be more than decent enough. It takes around 20-30 minutes to walk to dam square / center from the apartment depending on how fast you walked and we found the taxi service to be about Eur 25 (which split between 5 was fair). There is a supermarket called DIRK about 5/10 minutes walk away where you can buy anything from beers, water, bread, bacon, milk etc to top up for your stay. We really could not fault this apartment overall and all of us said that if we were to return to Amsterdam then we would certainly be looking to stay here again if it is available.