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Reviews from Guests

3.0/5

tripadvisor

594

Reviews

from real guests

Dreamer15168081208

2

/

5

Very dated, noisy rooms, breakfast was average we could’ve had that at home, $25 for onsite parking is just a rip off, the restaurant and bar wasn’t even open, it would have been nice to find that out before we booked. We won’t ever go back there .

TravellinStallion

2

/

5

Pros: Warm room Comfortable bed Friendly staff. Cons: Dirty and outdated Bath tub had hair on the wall and what looked like pubic hair in the tub. Although they have room service, I would not recommend dining in. Food is overpriced and looks like something they just popped out of a package and warmed up in the oven. Continental breakfast has a good selection.

Trail27912060978

3

/

5

We found the room clean and the beds comfortable. However, the bathroom extraction fan was extremely noisy. Whenever the bathroom light was switched on, the fan sounded like a plane taking off and continued running for an extended period, which was quite disruptive. We had booked and paid online, and the listing advertised a complimentary cooked breakfast. On our first morning, we were told that only the basic continental breakfast was included and that the cooked option needed to by purchased and was not available to us. After we queried this, staff later advised that if I joined the Millennium Club at reception, we could receive the complimentary cooked breakfast on our second morning, we didn't bother as this would have most likely came with a joining fee anyway. The fact that access to the advertised breakfast was conditional upon joining a membership programme and was not made clear at the time of booking. We felt this bordered on deceptive advertising and left us disappointed. We were also charged $25 per night for on-site parking, despite there being no designated parking space. We felt this was quite expensive for what was offered. Had we known about the additional parking charges and that we would need to purchase breakfast elsewhere to receive the breakfast that was advertised, we would have preferred to spend the extra money on a higher-quality hotel that offered better overall value. While the room itself was clean and comfortable, the unexpected costs and misleading breakfast promotion detracted significantly from our stay.

Facilities Details

Buffet-Style Restaurant

Check-in [24-hour]

Free Wifi

Internet

Family/child friendly

Family Rooms

Spa

Bar

Meeting/Banquet Facilities

Heating

Fax/Photocopying

24-Hour Front Desk

Laundry

Dry Cleaning

Room Service

Shared Lounge/TV Area

Breakfast in the Room

Daily Housekeeping

Library

Concierge Service

Restaurant

Non-smoking Rooms

Toiletries

Parking (limited spaces)

Ticket Service

Wired Internet

Elevator

Accessible route to the registration desk

Baggage Storage

Smoke-free property

Self Parking

Desk/workspace

Taxi service

Car park [nearby]

Restaurant breakfast

Food delivery

Xerox/fax in business center

Meetings

CCTV in common areas

Kids meal

Fire extinguisher

Wi-Fi for special events

Wi-Fi in public areas

Security [24-hour]

Physical distancing of at least 1 meter

Chinese [Mandarin]

Invoice provided

CCTV outside property

Sanitized kitchen and tableware items

Car park [on-site]

Anti-viral cleaning products

Ironing Service

Hand sanitizer

Car park [charges apply]

Staff trained in safety protocol

Hot water linen and laundry washing

Service animals are welcome

Smoke detector

Meeting stationery

English Spoken

Safety deposit boxes

Hindi Spoken

Alternative meal arrangement

Individually-wrapped food options

Heating in public area

Daily disinfection in common areas

Doctor/nurse on call

Indoor venue for special events

Audio-visual equipment for special events

Bicycle parking

Contactless check-in/out

Cashless payment service

First aid kit

Seminars

Facilities for Disabled Guests

Hygiene certification

Luggage storage

Room sanitization opt-out available

Free face masks

Rooms sanitized between stays

10 Available Room Types

Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite

Junior Suite

room-size-icon

35 Square Meter

Tea/Coffee Maker

Tea/Coffee Maker

Shower

Shower

TV

TV

Telephone

Telephone

Hair dryer

Hair dryer

Iron

Iron

Balcony/Terrace

Balcony/Terrace

Bathrobes

Bathrobes

Refrigerator

Refrigerator

Ironing Facilities

Ironing Facilities

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Satellite Channels

Satellite Channels

Carpeted

Carpeted

Sofa

Sofa

Tile/Marble floor

Tile/Marble floor

View

View

Electric Kettle

Electric Kettle

City view

City view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Clothes Rack

Clothes Rack

Non-smoking

Non-smoking

Sleep comfort items

Sleep comfort items

Dining Area

Dining Area

Blackout curtains

Blackout curtains

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toiletries

Toiletries

Separate shower/bathtub

Separate shower/bathtub

Free instant coffee

Free instant coffee

Sitting Area

Sitting Area

Bathtub

Bathtub

Mirror

Mirror

Cable Channels

Cable Channels

Wifi (Surcharge)

Wifi (Surcharge)

Fan

Fan

Linens

Linens

Socket near the bed

Socket near the bed

Complimentary tea

Complimentary tea

Wine glasses

Wine glasses

Desk

Desk

Trash cans

Trash cans

Window

Window

Hardwood/Parquet floors

Hardwood/Parquet floors

Wardrobe/Closet

Wardrobe/Closet

Baby cot (upon request)

Baby cot (upon request)

Accessible by elevator

Accessible by elevator

Safety/security feature

Safety/security feature

Smoke detector

Smoke detector

Standard 2 Queen
Standard 2 Queen
Standard 2 Queen
Standard 2 Queen
Standard 2 Queen
Standard 2 Queen
Standard 2 Queen
Standard 2 Queen
Standard 2 Queen
Standard 2 Queen
Standard 2 Queen
Standard 2 Queen

Standard 2 Queen

room-size-icon

24 Square Meter

Tea/Coffee Maker

Tea/Coffee Maker

Shower

Shower

TV

TV

Telephone

Telephone

Hair dryer

Hair dryer

Iron

Iron

Balcony/Terrace

Balcony/Terrace

Refrigerator

Refrigerator

Ironing Facilities

Ironing Facilities

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Satellite Channels

Satellite Channels

Carpeted

Carpeted

Tile/Marble floor

Tile/Marble floor

View

View

Electric Kettle

Electric Kettle

City view

City view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Mirror

Mirror

Free Wifi

Free Wifi

Cable Channels

Cable Channels

Wifi (Surcharge)

Wifi (Surcharge)

Blackout curtains

Blackout curtains

Linens

Linens

Sleep comfort items

Sleep comfort items

Socket near the bed

Socket near the bed

Complimentary tea

Complimentary tea

Free instant coffee

Free instant coffee

Wine glasses

Wine glasses

Desk

Desk

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Trash cans

Trash cans

Window

Window

Hardwood/Parquet floors

Hardwood/Parquet floors

Wardrobe/Closet

Wardrobe/Closet

Baby cot (upon request)

Baby cot (upon request)

Accessible by elevator

Accessible by elevator

Safe

Safe

Non-smoking

Non-smoking

Safety/security feature

Safety/security feature

Smoke detector

Smoke detector

Executive Suite
Executive Suite
Executive Suite
Executive Suite
Executive Suite
Executive Suite
Executive Suite
Executive Suite
Executive Suite
Executive Suite
Executive Suite

Executive Suite

room-size-icon

66 Square Meter

Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Blackout curtains

Blackout curtains

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toiletries

Toiletries

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Iron

Iron

Free instant coffee

Free instant coffee

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Blackout curtains

Blackout curtains

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toiletries

Toiletries

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Iron

Iron

Free instant coffee

Free instant coffee

Facilities Details

Pool and Spa

Spa

Parking and Transportation

Parking (limited spaces)

Self Parking

Food & Drink

Bar

Room Service

Breakfast in the Room

Restaurant

Restaurant breakfast

Alternative meal arrangement

Buffet-Style Restaurant

Front Desk Services

24-Hour Front Desk

Concierge Service

Ticket Service

Baggage Storage

Entertainment and Family Services

Smoke-free property

Food delivery

Xerox/fax in business center

Meetings

Kids meal

Wi-Fi for special events

Invoice provided

Meeting stationery

Family/child friendly

Safety deposit boxes

Heating in public area

Indoor venue for special events

Audio-visual equipment for special events

Contactless check-in/out

Seminars

Luggage storage

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Common Areas

Shared Lounge/TV Area

Library

Cleaning Services

Laundry

Dry Cleaning

Daily Housekeeping

Physical distancing of at least 1 meter

Sanitized kitchen and tableware items

Anti-viral cleaning products

Ironing Service

Hand sanitizer

Staff trained in safety protocol

Hot water linen and laundry washing

Individually-wrapped food options

Daily disinfection in common areas

Doctor/nurse on call

Cashless payment service

First aid kit

Hygiene certification

Room sanitization opt-out available

Free face masks

Rooms sanitized between stays

Languages Spoken

Chinese [Mandarin]

English Spoken

Hindi Spoken

Internet Access in public areas

Free Wifi

Wired Internet

Internet

Wi-Fi in public areas

Miscellaneous

Heating

Family Rooms

Non-smoking Rooms

Toiletries

Elevator

Accessible route to the registration desk

Desk/workspace

Taxi service

Car park [nearby]

CCTV in common areas

Fire extinguisher

Security [24-hour]

CCTV outside property

Car park [on-site]

Check-in [24-hour]

Car park [charges apply]

Service animals are welcome

Smoke detector

Bicycle parking

Facilities for Disabled Guests