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Reviews from Guests

4.0/5

tripadvisor

1,242

Reviews

from real guests

V6754JSmichaelb

4

/

5

I’ve been travelling for more than 50 years, visited 44+ countries and stayed in just about every type of accommodation you can imagine — from sleeping in a tent in Baghdad for 18 months to staying at The Upper House, one of the top hotels in the world, and everything in between. So, I’d like to think I’m reasonably qualified to judge a bed, a bathroom and whether a place is worth the money! Like most people, I read the reviews before booking. TripAdvisor is one of my go-to references, so I was genuinely surprised by some of the reviews about Nomads. And, quite frankly, not in a good way. But rather than blindly believing the keyboard warriors, I decided to read between the lines and make up my own mind. My conclusion? Nomads has been getting a pretty unfair wrap. From the moment I arrived, I was greeted by a lovely receptionist who was friendly, welcoming and explained everything I needed to know. Then I got to my room on the third floor — and, much to my surprise, I found myself in a large suite. And this wasn’t some glorified backpacker’s broom cupboard either. The room had pretty much everything you’d expect in a hotel, but for roughly half the price. A private ensuite, a shower producing bucketloads of roaring hot water, toilet and basin, multi-channel TV with Netflix and other streaming options, a bar fridge big enough to accommodate a large pizza (always an important consideration), wardrobe, and tea and coffee facilities. Seriously, what more do you want? Now, before anyone gets carried away, yes — Nomads is a backpackers’ hostel. There are dorms on the lower floors and a communal kitchen. I used the kitchen for breakfast and lunch and had a bit of a chuckle at some of the reviews complaining about the kitchen equipment, including burnt pots. Seriously? I managed to find skillets, usable pots, sieves, cutlery and all the basic gear required to knock up a decent breakfast and an easy lunch. No, it wasn’t the Ritz kitchen — but then again, I wasn’t expecting Gordon Ramsay to leap out from behind the fridge. It did exactly what a hostel kitchen is supposed to do. Overall, I really enjoyed my stay at Nomads. In fact, I’d go as far as saying it was a treat. Was it noisy on Saturday night? Yep. But you’re staying smack bang in the centre of Queenstown. If you’re expecting the sound of birds gently waking you at 7am, perhaps Queenstown isn’t the place for you. Nomads even provides earplugs for the precious ones! For me, the location, room, facilities, price and overall experience delivered exactly what I needed. After 50 years of travelling, I’ve learned that you shouldn’t always believe everything you read. Sometimes you just have to go, experience it for yourself and make up your own mind. Nomads — I’ll be back. You delivered.

559michelee

1

/

5

I had a very disappointing experience staying at this hostel. From the moment I arrived, I felt unwelcome and unsupported by the staff. Whenever I needed help, it seemed like nobody was interested in finding a solution or even listening to my concerns. Customer service was by far the worst part of my stay. The kitchen is in terrible condition. Most of the pots and pans are old, burnt, damaged, and barely usable, making it very difficult to cook a proper meal. The common area also needs serious maintenance. The sofas are old, torn, and uncomfortable, giving the whole place a neglected feeling. The beds creak loudly every time you move, making it difficult to get a good night’s sleep. The windows also provide very poor insulation, and they feel more like thin sheets of glass than proper windows. Overall, the hostel feels poorly maintained and in need of significant investment. Based on my experience, I would not recommend staying here, especially if you expect clean facilities, comfortable accommodation, and helpful staff.

ragnar

5

/

5

Sarah is the most amazing worker ever. If the terminator made maids, they would make Sarah. I was in a bunkhouse with a bunch of dirty hippies, and she kept the place perfectly clean. I'm not sure where she is from, but I suspect it is heaven.

Facilities Details

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Family/child friendly

Family Rooms

Spa

Sauna

Shared Kitchen

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Vending Machine (snacks)

Daily Housekeeping

Skiing

Vending Machine (drinks)

Laundry

Non-smoking Rooms

Facilities for Disabled Guests

Tour Desk

24-Hour Front Desk

Shared Lounge/TV Area

Hiking

Fax/Photocopying

Vending machine

Express Check-in/Check-out

Accessible route to the registration desk

Windsurfing

Ski service

Bicycle Rental

Ticket Service

Indoor fireplace

Baggage Storage

Visual alarms in all public hallways

Horseback Riding

Pool Table

Elevator

Wheelchair accessible

Business Center

Laundromat

Xerox/fax in business center

Face coverings on staff

Air conditioning in public area

Safety/security feature

CCTV in common areas

Fire extinguisher

Wi-Fi in public areas

Fireplace

Security [24-hour]

On-site entertainment

Physical distancing of at least 1 meter

Invoice provided

CCTV outside property

Kitchen

Anti-viral cleaning products

Check-in/out [express]

Hand sanitizer

Rooms sanitized between stays

Restaurant

Staff trained in safety protocol

Hot water linen and laundry washing

Lockers

Car park [charges apply]

Tours

Game Room

Smoke detector

English Spoken

Safety deposit boxes

Steamroom

Nightclub/DJ

Billiards

Daily disinfection in common areas

Hotel room service app

Daily disinfection in all rooms

Heating in public area

Car Rental

Temperature check for guests and staff

Happy hour

Bicycle parking

Contactless check-in/out

Cashless payment service

First aid kit

Luggage storage

Room sanitization opt-out available

Free face masks

10 Available Room Types

Shared Dormitory (12 Beds)
Shared Dormitory (12 Beds)
Shared Dormitory (12 Beds)
Shared Dormitory (12 Beds)
Shared Dormitory (12 Beds)
Shared Dormitory (12 Beds)
Shared Dormitory (12 Beds)
Shared Dormitory (12 Beds)
Shared Dormitory (12 Beds)
Shared Dormitory (12 Beds)
Shared Dormitory (12 Beds)

Shared Dormitory (12 Beds)

Free Wifi

Free Wifi

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Shower

Shower

Visual alarm

Visual alarm

Iron

Iron

Air Conditioning

Air Conditioning

Kitchen

Kitchen

Blackout curtains

Blackout curtains

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Bathroom

Bathroom

Balcony/Terrace

Balcony/Terrace

Telephone

Telephone

Window

Window

Wardrobe/Closet

Wardrobe/Closet

Ironing Facilities

Ironing Facilities

DOUBLE KING SIZE BED
DOUBLE KING SIZE BED
DOUBLE KING SIZE BED
DOUBLE KING SIZE BED
DOUBLE KING SIZE BED
DOUBLE KING SIZE BED
DOUBLE KING SIZE BED
DOUBLE KING SIZE BED

DOUBLE KING SIZE BED

room-size-icon

15 Square Meter

Shared Dormitory, Ensuite (10 Beds)
Shared Dormitory, Ensuite (10 Beds)
Shared Dormitory, Ensuite (10 Beds)
Shared Dormitory, Ensuite (10 Beds)
Shared Dormitory, Ensuite (10 Beds)
Shared Dormitory, Ensuite (10 Beds)
Shared Dormitory, Ensuite (10 Beds)

Shared Dormitory, Ensuite (10 Beds)

Free Wifi

Free Wifi

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Shower

Shower

Visual alarm

Visual alarm

Iron

Iron

Air Conditioning

Air Conditioning

Kitchen

Kitchen

Blackout curtains

Blackout curtains

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Bathroom

Bathroom

Balcony/Terrace

Balcony/Terrace

Double Room, 1 King Bed, Ensuite
Double Room, 1 King Bed, Ensuite
Double Room, 1 King Bed, Ensuite
Double Room, 1 King Bed, Ensuite
Double Room, 1 King Bed, Ensuite
Double Room, 1 King Bed, Ensuite
Double Room, 1 King Bed, Ensuite

Double Room, 1 King Bed, Ensuite

Free Wifi

Free Wifi

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Shower

Shower

Visual alarm

Visual alarm

Iron

Iron

Air Conditioning

Air Conditioning

Kitchen

Kitchen

Blackout curtains

Blackout curtains

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Bathroom

Bathroom

TV

TV

Shared Dormitory, Women only, Ensuite (6 Beds)
Shared Dormitory, Women only, Ensuite (6 Beds)
Shared Dormitory, Women only, Ensuite (6 Beds)
Shared Dormitory, Women only, Ensuite (6 Beds)
Shared Dormitory, Women only, Ensuite (6 Beds)
Shared Dormitory, Women only, Ensuite (6 Beds)
Shared Dormitory, Women only, Ensuite (6 Beds)

Shared Dormitory, Women only, Ensuite (6 Beds)

Free Wifi

Free Wifi

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Shower

Shower

Visual alarm

Visual alarm

Iron

Iron

Air Conditioning

Air Conditioning

Kitchen

Kitchen

Blackout curtains

Blackout curtains

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Bathroom

Bathroom

Facilities Details

Pool and Spa

Sauna

Spa

Parking and Transportation

Bicycle Rental

Car Rental

Food & Drink

Vending Machine (snacks)

Vending Machine (drinks)

Vending machine

Kitchen

Restaurant

Happy hour

Bar

Front Desk Services

Tour Desk

24-Hour Front Desk

Express Check-in/Check-out

Ticket Service

Baggage Storage

Lockers

Activities

Skiing

Hiking

Windsurfing

Horseback Riding

Pool Table

Entertainment and Family Services

Ski service

Laundromat

Xerox/fax in business center

Air conditioning in public area

Fireplace

Invoice provided

Family/child friendly

Safety deposit boxes

Nightclub/DJ

Heating in public area

Contactless check-in/out

Luggage storage

Business Facilities

Fax/Photocopying

Business Center

Meeting/Banquet Facilities

Common Areas

Shared Kitchen

Shared Lounge/TV Area

Game Room

Cleaning Services

Daily Housekeeping

Laundry

Face coverings on staff

Physical distancing of at least 1 meter

Anti-viral cleaning products

Hand sanitizer

Rooms sanitized between stays

Staff trained in safety protocol

Hot water linen and laundry washing

Daily disinfection in common areas

Hotel room service app

Daily disinfection in all rooms

Temperature check for guests and staff

Cashless payment service

First aid kit

Room sanitization opt-out available

Free face masks

Languages Spoken

English Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Heating

Non-smoking Rooms

Facilities for Disabled Guests

Designated Smoking Area

Air Conditioning

Accessible route to the registration desk

Indoor fireplace

Visual alarms in all public hallways

Elevator

Wheelchair accessible

Safety/security feature

CCTV in common areas

Fire extinguisher

Security [24-hour]

On-site entertainment

Family Rooms

CCTV outside property

Check-in/out [express]

Check-in [24-hour]

Car park [charges apply]

Tours

Smoke detector

Steamroom

Billiards

Bicycle parking