review-bg-image

Reviews from Guests

4.0/5

tripadvisor

1,157

Reviews

from real guests

andrewb8853

5

/

5

We had an absolutely fantastic stay at Legacy Te Waonui Franz Josef and cannot recommend it highly enough! From the moment we arrived, the host was incredibly welcoming, genuinely friendly, and more than happy to help with anything we needed. Their warmth made us feel right at home instantly. Our room was a haven of relaxation. The space was beautifully comfortable, and the bed was top-tier, ensuring we both had a brilliant, uninterrupted night's sleep. Because our visit was out of season, the standard buffet wasn’t available, but the host went above and beyond to make sure we didn't miss out. They served up a hearty, plentiful breakfast that was sooooo good! It is rare to find this perfect balance of luxury comfort and deeply personal, attentive service. We will definitely be back!

juneian135

5

/

5

Our stay here was pre-arranged as part of the NZ Tranzrail Glacier Escape package. We went in mid-winter to mark my partner's birthday, aware that while we would see snow, the weather could be unpredictable! We couldn't have got better weather and Tranzrail's accommodation choice was perfect . The Retreat is just 2/3 minutes walk from Franz Josef village and the activities included in our package. Our room and bathroom were very well appointed. I love a bathroom with a bath as well as a shower! The staff were most helpful and attentive. The 5 course dinner (included) was delicious; the chef managed to mark my partner's birthday even though he didnt order dessert! Surprisingly, the Retreat was almost empty of guests. It's apparent that it has facilities to cater for larger numbers in the busy season (when the weather is warmer) but, based on our experience, I'd strongly recommend a winter visit.

kathrynlindsay081

5

/

5

Lovely place to stay, our room, the service, the location and restaurant was all very good. The staff are very friendly and made our stay very enjoyable . A thank you to Janice who looked after us so well. We will definitely return Kathryn & Robert

Facilities Details

Free Wifi

Bar

Room Service

Laundry

24-Hour Front Desk

Express Check-in/Check-out

Facilities for Disabled Guests

Non-smoking Rooms

Tour Desk

Restaurant

2 Available Room Types

Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room
Deluxe Twin Room

Deluxe Twin Room

room-size-icon

33 Square Meter

Minibar

Minibar

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Iron

Iron

Balcony/Terrace

Balcony/Terrace

Bathrobes

Bathrobes

Radio

Radio

Refrigerator

Refrigerator

Desk

Desk

Ironing Facilities

Ironing Facilities

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Satellite Channels

Satellite Channels

View

View

Electric Kettle

Electric Kettle

iPod dock

iPod dock

Deluxe King Room
Deluxe King Room
Deluxe King Room
Deluxe King Room

Deluxe King Room

room-size-icon

33 Square Meter

Tea/Coffee Maker

Tea/Coffee Maker

Minibar

Minibar

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Iron

Iron

Balcony/Terrace

Balcony/Terrace

Bathrobes

Bathrobes

Radio

Radio

Refrigerator

Refrigerator

Desk

Desk

Ironing Facilities

Ironing Facilities

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Satellite Channels

Satellite Channels

View

View

Electric Kettle

Electric Kettle

iPod dock

iPod dock

Facilities Details

Food & Drink

Room Service

Bar

Restaurant

Front Desk Services

24-Hour Front Desk

Express Check-in/Check-out

Tour Desk

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Facilities for Disabled Guests

Non-smoking Rooms