Protea Hotel Leadway Ikeja

Best hotel in Lagos. Nice and friendly staff

Friendly people, good food and clean hotel. Very nice

I had the misfortune of booking to stay at L’eola Hotel from 13th to 15th October, and I can confidently say it was one of the worst hotel experiences I’ve ever had. Their motto claims “Where elegance and convenience meet”. In reality, the two clearly missed each other by miles. I decided to spend the latter part of my holiday on the Island to be closer to friends on the mainland. The lobby looked passably clean but utterly soulless, and no reception staff offered a smile, greeting, or even eye contact. For a hotel charging ₦150,000 per night, the service and environment were appalling. Coming from the superb Vitano Hotel in Lekki, L’eola was a rude shock. Thankfully, I’d only paid for one night in advance, because within 45 minutes of stepping into my room, I was ready to flee. The room reeked, a foul mix of smoke, mildew, sewage, and stale air. The carpets and surfaces were visibly dirty and stained, the lighting was dim and depressing, and the fixtures were broken, including a barely attached card holder and a flimsy door lock. The furnishings looked decades old, and the mattress was so hard I half-suspected it was just an elevated floor. When I asked for a refund, the reception staff refused, apparently, money only knew the way into their account, not out. I decided to take my loss and save my sanity, called Vitano, begged them to take me back, and left. For good measure, my cousin decided to check if I was overreacting. She wasn’t even halfway through the night before she was jolted awake by the overpowering stench of faeces filling the room from someone else’s flushed toilet! So, if you’re thinking of staying at L’eola, remember L’eola is not where elegance and convenience meet. It’s where both go missing.