Highland Lodge

You book a room of 20 m2 and get a much smaller room than requested. Booking.com not accessible and highland lodge does nothing because you booked through third party. Digital check-in only no reception. Ground floor looks fantastic out room are very minimal.

To be honest, we weren’t expecting much from this hotel as the photos didn’t do it justice when we booked, but we couldn’t find rooms elsewhere 😬But we were delighted when we opened the door. In fact, from entering the hotel, we were pleasantly surprised. The self check in was easy, the bakery a bonus, and the room was so much more than we thought we’d get. Annoyingly we didn’t know we had any cooking facilities in our family room - not sure whose fault that is - maybe Heidi, who we booked through - maybe the hotel’s own photos and descriptions. But there was a hob, dishwasher, kettle, coffee machine and more. We didn’t have to survive on pot noodles and cup a soup with the travel kettles we took! The only negatives were no maid service, but we just asked for more towels at the bakery downstairs. We took our own garbage out and swept around the floors, so no big deal. WiFi wasn’t great at times. My phone didn’t connect and I killed my data! The pizza was quite expensive and not very filling. (We ordered takeaway from the restaurant and ate in our room) - but we were quite close to two Ski Bus stops and very close to two supermarkets. Shame we didn’t know about the swimming pool, or I’d have taken my swimming costume! The balcony was a great addition. We were in Geilo for a ski holiday, and weren’t disappointed. Would definitely consider returning.

We had ordered table for 10 pers and are put on different tables. We had ordered for 4 weeks ago and can not sit together, and could not turn on a little table either for us to sit together either. And it takes 20 minutes before they come and take the order in addition and they didn't have so much to do. !