Sentrum Hotel

We booked a room by booking.com 2 months in advance and got a confirmation. After arriving, there was a very rude and unprofessional man at the reception telling us that they were overbooked and they...

Hotel was overbooked and did not cancel or inform us on this until we showed up to check in! Guessing they found better guests for the whole weekend instead of our confirmed friday night? They...

After driving for 7 plus hours we reached the hotel around midnight with doors looked and advised to ring a number. When we called the number an extremely rude man said the booking was cancelled and...