Thon Hotel Harstad

Did not receive confirmation by email when ordering, called several times to get it forwarded. When I got it, there was no baby bed and I called in to point out that it must be in place. When we arrive on arrival day there is no crib, say in from in the reception and the bed comes. A lot of rules that could have been avoided, in addition to the 10,500,- I paid for the room I had to pay with 300,- extra for a baby bed. The room was filthy when we arrived, warm and sealed and airing impossible due to noise from the road in daytime and issue nighttime. The room was equipped with exterior sunshine, these lived their own life and went up and down as it suited itself all day. The refrigerator didn't work, so we couldn't keep food for the baby cold. Otherwise the room was large enough and well equipped bathroom, good bed with delicious duvets. The breakfast was great, but missed something sweet like the croissant.

Welcoming hotel in this beautiful seaside town; room 444 is very large and comfortable, as is the bathroom, but the temperature cannot be adjusted, and we felt cold. No view because it overlooks another building.

Me and my family have stayed at this hotel several times and been satisfied. Booked as regular family room, but this time was very poor space in the room. At night we were awake because of loud music. Called the front desk and complained at 00:15, the lady I was talking to was to get the music dampened, but after the call it seemed like the music got louder.