review-bg-image

Reviews from Guests

4.0/5

tripadvisor

646

Reviews

from real guests

neliafl0rc

5

/

5

My recent stay at the Palau Royal Resort from August 4 to 8 for an official trip was nothing short of exceptional. From the moment of booking to our final check-out, the entire experience was seamless, professional, and deeply welcoming. The defining highlight of this resort is undoubtedly its staff. Every interaction was defined by professionalism, attentiveness, kindness, and a genuine "service with a smile" attitude. I want to extend a special, five-star recognition to the following team members who went above and beyond to make our stay flawless: 1. Third = Guest Services / Arrival. Welcomed us with top-tier, five-star service upon our late arrival at 02:00 AM, making us feel instantly at home. 2. Carlos = Front Desk. Provided a smooth, highly professional, and welcoming check-in experience. 3. Tim = Front Desk . Housekeeping / Support Promptly and efficiently delivered essential room supplies immediately upon our late-night arrival. 4. Darwin, Rita, & Princess = Waves Restaurant. Exhibited outstanding hospitality and attentive service during our dining experiences. 5. Rita, Princess = Breeze Bar. Delivered exceptional service across both venues, always with a warm and attentive attitude.

dertester1

3

/

5

Beautiful resort right by the sea

F1724CXkhaleda

5

/

5

Amazing location, great island atmosphere. Rooms are very clean and comfortable, very good value.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi