Laguna Hotel

I stayed here twice during the quarantine for pandemic and I will never stay here again. When I arrived, I complained because the room is dark. Only 1 light is working. The manager offered to...

This is by far the worse hotel I've been. WiFi did not work, but they blamed us, even though it did not work for anyone. We repeatedly asked them to fix it, but they only told us excuses. Since we...

Customer service means well however more staff training is required. Service is very slow, even though only a handful present in the restaurant. Service during parties needs to be managed thoroughly...