Rio Shilcayo

The place is super quiet away from the city, although the atmospheres are a bit old and need improvement and maintenance, the TV is old I wanted to see neflix and did not have, the buffet used to be better regional food now only put more continental.

The food service leaves a lot to be desired, bad service, very poor. There is no variety and the quality is poor. To be in a tourist area, attention is a priority and the gastronomy of Tarapoto is very varied. Train staff for better service. Its awful it seems like the food were rotten.

His past (Río Schilcayo) was much better The previous operator of this Hotel, which in its time was the only five star that Tarapoto had, has ceased to be what it was and now under the new administration of the Derrama Magisterial Hoteles it is one of the bunch The change is felt from the moment you arrive at the lobby, the Check-in papers are not pre-printed, you have to fill them out, the room assignment is instant and they even make consultations with the maintenance area to see if they are operational. In our case the room had the air conditioning in poor condition, we asked for specialized service, they arrived and tried to fix it but to no avail, in the end we had to ask for a room change. Its very spacious facilities, but with notorious neglect, the common areas seem to need a little more attention, the The dining room, still with the same furniture from yesteryear, no longer has AC, but its cuisine, especially regional dishes, is still the best and they offer a pretty good menu-type lunch or dinner. The Bungalows still maintain their elegance and presence although with furniture that is many years old, but their bedding and towels are very clean, although somewhat worn. In general, there is a lot of neglect in the common areas, lounges with very worn-out chairs and tables, and the lobby furniture needs good maintenance. Their prices are below their peers, it couldn't be any other way, but even so their quality/price ratio is average. Its location in the Banda del Schilcayo makes it accessible to the center and food market