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Reviews from Guests

3.0/5

tripadvisor

36

Reviews

from real guests

274cecile

4

/

5

this place is clean and quiet located at the back of starbucks, I b00k 2009 for 2 nights which only cost 1500 per night. There is no breakfast but they gave us a bigger room because no one is using it. Thank you for the staff because they are kind. I also tell to my friends who likes to stay in station 1 but this place has no swimming pool

maxnabau

1

/

5

I wish I could gife them a zero star. Here in this App also it says 2.5 star with kitchenette and room service plus other things, make sure that all were non existant in my room. Mattress was worn and terribly u shape and couldn't sleep. Staff are not trained. Upon check on it took more than half an hour to get the key but when I arrived at the hotel, 2 staff girls were sitting and chatting but when i asked why the room is not ready because you knew we are coming today, they answered we had a late checkout (we arrived almost 10:30 PM) which was tottaly a lie as the other rooms were empty. Room smelled awful. Aircon sounds too much more than it cools the room. Toilet was dirty, staff didn't clean it and soap and shampoos and a screw was there for no reason. Exhaust fan was faulty and sounded like a motorcycle. They gave us no towel and toiletries. Upon demanding I got them but then the room cleaning never happend during my stay. Safe box is a must as you go to swim or to other water activities but it does not exist. Toilet seat was broken. Tottaly it was a disastrous experience in this place and I still can write more about the staff and the room I had but it is a waste of time. Don't go there.

esabik

1

/

5

First, about the amenities, the building was not well maintained and clean, the fixtures were old and rusty. The TVs were very old (CRT-type) and were not functioning well. The rooms were gloomy and the lightnings were terrible. Second about the service, the staffs and the manager were not in full control of the resort. At the time of our stay, there were unruly foreign guests partying in the middle of the night with loud sounds and shrieks while all the others were sound asleep. We let the staff aware that we had difficulty sleeping because of them but they themselves did not do anything to tamed them. If I was not mistaken, the manager of the place was even drinking with those party animals! This is because upon our arrival we saw her seating with those people drinking. To our dismay, we did not wait till the sun rise to find a new place to stay and we immediately vacated their resort. Though they apologized about their inefficiencies but they cannot repay the stress and the lack of sleep that incident incurred in our well-being. Beware of this place....The only good about this resort is the location and that's it but there are other resorts that offers the same proximity but with full control and responsibility for their guests.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi