Panorama Boracay Resort

I have to write my review again because it disappear from their page. Since the beggining i was there, they tryed to lie and say the dorms were all full to make me pay for a more expensive room. I made friends with people staying at the dorms and they told we the dorms wasnt full. I had to pay for almost double price first night before to get to the dorms. Worst part is comming, I asked to pay by card and they told me that it was ok but they would charge 8% fee for the transaction. I took my AOW diving course plus 5 nights including food,so let me tell you 8% was a big ammount. I agreed and than realise that they charged me twice on my card after I left. I exchanged few messages with them after I left and they finaly decided to block my messages instead of adressing the issue. Can't believe they could remove this review from their page!!! This is very unprofessional!!! And stealing people on purpose shoud always be known by the costumer. My first review wasnt that bad. I tryed to be nice saying the good and negative point but now that I see you have erased it.... better say the important part afterall. DO NOT GO THERE!! Lot's of other nice resorts on that island with competitive price and better service.

We were in Boracay for the Labor Day weekend and as expected, all hotels are either fully booked or prices are way up high. Luckily we got to book in Panorama resort which is our second place to stay for that weekend. We got room 1 (I think), on the ground floor and the bathroom was huge (with hot shower) though the plug of the television of the lobby goes in the bathroom and there's like a tiny window so you can hear people outside. The beds are okay, not really comfortable. Location wise, it's okay as well - near D'Mall and the beachfront (about 3 minutes walk in the darkness during at night) and near Crafts (tricycle area) about 1.5-2 minutes away. Nevertheless, lesson learned to book 4-6 months advance for labor day weekend.

The place has decent rooms, friendly staff and somewhat easy access both to the beach (boat station 2 and d'mall) and the highway. The breakfast (with very minimum choices) near the beach front was a plus. The picture on the web had impressed us but the actual ambiance is disappointing.The current constructions on going within the vicinity makes it hard to go out and back to the hotel. There was no housekeeping. You have to tell them to clean the rooms. No wifi inside the room but there is a common area to hangout that has wifi and were you can refill your water bottles for free. Kudos to the hotel staff who helped us with some of the tour and activity bookings at very good rates. Overall it is like a boarding house (budget friendly) than a standard hotel.