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Naga Regent Hotel
2.0 / 5
Elias Angeles Street






Reviews from Guests
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2.0/5
34
Reviews
from real guests
Yenxx
3
/
5
Our stay was okay. The Air conditioner inside our room was working fine. When we max out the temperature, our room got really cold haha. Our door cabinet was broken. The shower heater works and it heats up fast. It was just a little tricky getting the perfect temperature. Staffs are accommodating. In order to connect to the WiFi you have to log in and they give you the code, but pretty hassle for long staying guests since the code is good for 8 or 4 hours only. You have to ask for another code to the front desk again.
crayd2017
1
/
5
We have a 2 day sampling activity at the Naga City People's Market and I looked for a place to stay which is walking distance and I found Regent Hotel. Everything looks perfect on their website but do not be deceived!
The room was so dirty that molds can be clearly seen on the tiles in their bathroom! While arranging my pillow to leave, I saw a cockroach underneath it which means that I was sleeping with a cockroach last night!
I thought I could just move on by transerring to a different hotel and here comes another issue, I availed their promo room because the only difference from their regular price and promo is that the regular room comes with breakfast and shuttle to the airport. Why would I need a shuttle to the airport when I drove from Manila to naga? Why would I have breakfast at the hotel when I will be on thw event from 5am to lunch? During check out, I ws informed by the front desk that I can not use a credit card because I availed the promo. Say what now?! Plus the girl was so rude!
And to think that they have a sticker on their door that says they are one of Bicol's finest is a disgrace to its people!
Plus, their hallway is like a horror movie in the making! The elevator re-opens midway as if someone is coming in!
I would never check in this hotel again!
646timmyt
2
/
5
Four family members were able to stay together during our downtown trip to Naga. Room was nice but the TV was outdated and there was no hot water heater in the CR. Lots of seminar attendees and parking was difficult. My right side mirror on my truck was bent in the morning. Security is there but dosent do a good job. Breakfast came with the room and it was nice but we only got hot water and a mini instant coffee pack with our meal. I think you could find a better hotel in the area.
Facilities Details
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Free Wifi
Facilities Details
Internet Access in public areas
Free Wifi