The Windy Ridge Hotel

We will definitely go back. The hotel is near shopping malls and some affordable restaurants. Staff is very courteous and polite. The place is very cozy and really good for relaxation. They also have mini swimming pool and ofcourse their ambassador room have a nice view of taal lake.

We arrived a bit late at around 7pm so it didn't take us 3 minutes to be checked in. The room was spacious and the aircon is already running when we arrived so the room is nice and cold. What they can improve: 1. When we arrived, all the drawers are half opened. 2. Phone to call the reception 3. Hot Shower 4. The bathroom has a smell. Not sure where it's coming from. 5. Provide waste basket in the room, not just the bathroom. 6. Wifi - not a major issue though for me. These are the only things that I think the hotel can improve on. Breakfast was good, staff were great (special thanks to Manuel, the security guard at night, for going above and beyond the scope of his work. He gives the guest's car a good wipe in the morning.) This hotel is well situated near rotonda as well. They don't have a restaurant but the fora mall is just 3 minutes walk away if you need something.

Stayed in this hotel for 3 nights and was really disappointed considering the price of the rooms. I’ll start with the good points.... Air con unit was awesome although it’s pretty loud. Good shower and good hot / cold water, bed was comfy and there were plenty of good TV channels. The views from the lobby area were pretty awesome. The breakfast was ok. Now the bad points.... The hotel is missing numerous basic amenities in the rooms. There’s no WiFi in the rooms and the WiFi in the lobby is rubbish. There’s no safe in the room. There’s a kettle but no cups or glasses to drink out of. No box of tissues, no bin in the room either. These are all basic things a hotel room should provide and I hope the management ups their game and sorts it out. The rooms could all do with some TLC as well because there’s paint peeling off the ceiling etc. I definitely won’t be staying there again and the price of a room is an absolute rip off.