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Reviews from Guests

3.0/5

tripadvisor

157

Reviews

from real guests

jayssievanniem

1

/

5

im not suggesting you to stay here because WAT I EXPERIENCED HERE IS A DISASTER!!!! the scenario is i book for 6 rooms and i got the voucher because they confirmed it... then on the date of booking i arrived and verified my voucher to the frontdesk if i will still pay for anything and checked the voucher if it is confirmed and they told me it is ok to used and no fees or extra bill to be paid unless for the addittional request but i didnt request for any... and after i sleep and used the 6 rooms on the first night i called the frontdesk if we can use the voucher for the free breakfast... and they told me yes and after that they are soliciting the payment for the 6 rooms... which i already verified at the front desk if im going to pay something because what was written at the vouches is 0.00 balance upon arrival so it surprised me and my family that we will still pay for more...and i asked them if i could talk to the manager and the frontdesk staff told me to wait because their manager sally tojon is still waiting.....Imagine we need to wait for the manager to attend and discuss the problem... and after hours of waiting 3hours to be exact just to wait for that damn breakfast... manager told me that i need to pay the whole booking amount????? oh wow even the policy is payment upon entrance... so it is considered paid since they verified the booking... and after that this manager wants us to stay even we need to go to the other places because hello...my family and i wer on a vacay... and this manager wants us to stay just to discuss their negligence... and after that i told them that they cannot hold us there since its their negligence but this manager is so sally tojon is so dominant and pushing us to stay and paid for the room which is paid already and they want to double charge us... this hotel is money maker...old and dirty... u ruin our vacation... dont go here service is so awful...wat a disaster...your going to regret paying 6800 for the room which is not worthy....

zennyt2017

4

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5

Its 5-10 mins away from the airport and its an old hotel that is not well taken cared of..fitness gym is not that good,room is not good as well and has a bad experience in customer service on the facilities

vicmayor1977

1

/

5

We were supposed to Stay at Days Hotel but when we arrived the Guard on Duty told us that the Hotel is already closed. Since April 8, 2016. He pointed us to Goldberry Suites. This is for those who have paid bookings. I had a feeling already that there was something wrong as when i re checked tge rates of Days in Agoda. No results appeared for the hotel for a number of months. NOTE: For all those who have paid booking with Days Hotel Mactan. Proceed to Goldberry Suites along ML Quezon. Just across Bellavista Hotel.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi