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Reviews from Guests

3.0/5

tripadvisor

73

Reviews

from real guests

lesliecF3678UH

2

/

5

hot water not available and was not informed about it Area is quite busy and noise from street can be heard in the room no local channel available and they do not provide access to any smart tv app food was limited no towel in room unless you ask for it terible

lchilcoat2000

2

/

5

This hotel has many issues and I guess I got many of them on my 2 night visit Pros - bed and bedding comfortable Pros - air conditioning was good Cons - No Hot water for 2 Days so have cold showers. Unacceptable! Cons - Half the shower head worked the other one Not work Cons - TV remote difficult and had to call maintenance to fix and re set Cons - WiFi weak at best with slow download Cons - Restaurant was way over priced as an example 2 cups of cold rice , a piece of chicken and an egg with one coffee and one orange juice 700’pesos. The Rice amd egg cold. Further Resturant and hotel not take credit card for restaurant charges. They need to inform guests of those scenarios on check in. Cons - had to ask for a safe for the room and they installed but it was old and batteries fell out because were being held by some tape. Consequently couldn’t open the safe after locked because the batteries fell out of holder. Frustrating at best Cons- road noise most of the night and day as right across the street from SM Ecoland and all the jeepneys and tricycle s were Loading people. So my thoughts good luck 🍀 if you decide to visit here. 👎

Shahani_0213

2

/

5

Room is good its quiet spacious with dining and receiving area. Location is accessible very close to Sm mall. Its clean but toilet is not properly clean enough, every time i ask for room make up they never include the shower nor refill the shampoo. Water current is very slow. The electricity always on and off. Staff is okay. Lobby is quiet smelly because no proper ventilation nor ac, and so dark at night as they always turn off the lights. Lastly, so strange For all the hotel I’ve been, its weird that they wont let u borrow iron and iron board cause they prefer for you to take their service and pay for it.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi