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Reviews from Guests

3.0/5

tripadvisor

94

Reviews

from real guests

Trek63250646277

4

/

5

Reservations/Reception (Concierge Service, Check-In/Check-Out, Manager/Supervisor, Reservation Process): SATISFIED Guest Rooms (Room Size, Room Ambiance, Cleanliness & Comfort, Mattress & Pillow Comfort, Bathroom Amenities): VERY SATISFIED (Rooms are really spacious, clean and neatly arranged.) Guest Rooms (Internet Connectivity, Sense of Security): SATISFIED Over-all Hotel Experience: VERY SATISFIED (May available na water sa hallway for refills.) Accommodation Price: Reasonable Fersal Hotel Kalayaan's location is very convenient. Malapit lang ang hotel sa Puregold Jr. Kalayaan, sa Quezon City Hall, Quezon City Memorial Circle, UP. Around the corner, may mga banks and restaurants, kainan if you wish to opt for cheaper meals, coffee shops, pharmacy (like Mercury Drugstore, katabi lang ng RCBC, harap lang ng hotel). Sa harap mismo ng hotel is may Shell Station. Due to its location also, madali kang makaka-avail ng transport service (bus, vans, taxis, Grab Cars, etc.)

karlosmarionc

4

/

5

We had a great experience with Fersal Hotel Kalayaan from the moment we checked in. Although the entire staff were all commendable and respectful there are some particular employees really got my attention. The employees in particular are Jerry and Mae from the housekeeping team who made sure room is clean and sanitized. They all assisted us in every way possible, they are all very polite, helpful and with cheerful attitude same with their Operations Manager Mr. Jonathan who even granted our late check out request because I badly need an hour to wait for my sister’s business meeting. This simple gesture is a top notch. I can’t thank you enough for doing this for us. We’ll definitely be back! Just have a one comment on the TV signal connection as we are unable to watch our anticipated show during our stay. Hopefully this will be fixed. They all went above and beyond with their kindness, patience, thoughtfulness and professionalism handling each time on our inquiries, needs and requests. They are all an asset to this hotel, all of them should be acknowledged and recognized. Overall the experience was pleasant and would definitely recommend it to others. Having a bible in the room is also a plus for this hotel ;) Thank you again! Regards, Karlos

phyned

1

/

5

The price for walk in is very expensive than on the website, worth Php700 is the difference online.No hot shower, no offered meals for the worth of Php2300 in just one night stay and guess what! we paid this in cash no certain explanation why credit card mode of payment is not working. Good thing here is clean.

Facilities Details

Air Conditioning

Designated Smoking Area

Massage

Restaurant

Room Service

Dry Cleaning

On-site accessible self parking

Laundry

Lockers

Non-smoking Rooms

Ironing Service

Fruits/snacks

24-Hour Front Desk

3 Available Room Types

Deluxe Triple Room
Deluxe Triple Room
Deluxe Triple Room
Deluxe Triple Room
Deluxe Triple Room
Deluxe Triple Room
Deluxe Triple Room

Deluxe Triple Room

Air Conditioning

Air Conditioning

Desk

Desk

Refrigerator

Refrigerator

Shower

Shower

Slippers

Slippers

Toilet

Toilet

Deluxe Double or Twin Room
Deluxe Double or Twin Room
Deluxe Double or Twin Room
Deluxe Double or Twin Room
Deluxe Double or Twin Room

Deluxe Double or Twin Room

Air Conditioning

Air Conditioning

Desk

Desk

Refrigerator

Refrigerator

Shower

Shower

Slippers

Slippers

Toilet

Toilet

TV

TV

Deluxe Queen Room
Deluxe Queen Room
Deluxe Queen Room
Deluxe Queen Room
Deluxe Queen Room

Deluxe Queen Room

Air Conditioning

Air Conditioning

Desk

Desk

Refrigerator

Refrigerator

Shower

Shower

Slippers

Slippers

Toilet

Toilet

Facilities Details

Pool and Spa

Massage

Food & Drink

Restaurant

Room Service

Fruits/snacks

Front Desk Services

Lockers

24-Hour Front Desk

Cleaning Services

Dry Cleaning

Laundry

Ironing Service

Miscellaneous

On-site accessible self parking

Non-smoking Rooms

Designated Smoking Area

Air Conditioning