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Reviews from Guests

2.0/5

tripadvisor

78

Reviews

from real guests

645valeriiak

1

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5

We were extremely unhappy with that hotel, I can't even explain how bad it was. At fist, they have HIDDEN taxes and VATS, all together we paid 2,693 PHP per one night, despite different price provided on booking.com, And for that price we got - bed sheets FULL COVERED in stains, - Broken toilet ( when you flush- water come out), -Air conditioner with the sound of a AIRBUS Engine , me and my boyfriend haven't sleep all night, because of this sound, it was really crazy sound I record it on my phone. -Unfriendly girl on reception yesterday at 9 pm. -no wifi in room, very slow wifi in smelly lobby. - dirty everything Please believe me, its the most terrible points, as we also had cockroaches, "well-used" toilet and dirty floor, no complimentary water, no cups , no kitchen ware ( so the kitchen they provide in room is completely useless). Also its not a real hotel, its more like a condo with no service and local people living there. Originally we booked a hotel for 4 nights, but we checked out after one night of torture and we had to run around searching for other place to stay. I really do not recommend it to anybody.

764patrikl

4

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5

Isabelle Royale is located near Makati Avenue and just a couple of minutes walking distance from A. Venue Mall where you have shops, a supermarket and restaurants. Just near A. Venue Mall they also have a small night market with local food and live performances, nice and perfect for a tight budget! If you prefer a more upscale area like the Ayala Triangle or Greenbelt, you can get there with a taxi within minutes, depending on the traffic of course. As an alternative to taxi and heavy traffic, it felt safe to walk down the Makati Avenue to get there, even in the evenings. The room was clean and had a nice view over the Makati skyline at night. WiFi was working good even in the room. The room was equipped with a refrigerator and a water boiler. The AC was the old style but it went fairly good to adjust the temperature. A simple but ok breakfast was included and served at the top floor. The staff was friendly and helpful. I did find some cockroaches in the room and therefore I can only give a 3 for the Cleanliness.

georgim813

3

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5

This hotel is quite close to the airport and they also provide a free transfer. However it is located in a quite dodgy area, I wouldn't recommend walking out when it's dark. Air condition is very noisy. It's nothing special, it's just ok for a 1 night transit. I wouldn't stay longer.

Facilities Details

Free Wifi

3 Available Room Types

DOUBLE EXECUTIVE
DOUBLE EXECUTIVE

DOUBLE EXECUTIVE

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18 Square Meter

SINGLE EXECUTIVE
SINGLE EXECUTIVE

SINGLE EXECUTIVE

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30 Square Meter

TWIN EXECUTIVE
TWIN EXECUTIVE

TWIN EXECUTIVE

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35 Square Meter

Facilities Details

Internet Access in public areas

Free Wifi