Buri Resort and Spa

We booked reservations with Buri for our relatives arriving from The Netherlands (August 6-8). A week before, we were communicating with the management about our preference and requests to make the stay memorable. Our booking was confirmed and the expectations were set. The day of check-in, we tried contacting them about pick-up at Muelle Port but they did not answered. We contacted them via FB Messenger, contact numbers (at the website) and via e-mail but NO REPLIES. Our guests rented a boat from Muelle to Buri only to find out that it was closed. It was such an inconvenience, to say the least. A day or two later we received their email informing us that the resort is closed and that we should contact the owner for refund of our booking. We sent them an email about the details and proof and up to now, they haven't replied yet. What they are doing is bad business. We hope they send us an email about this to resolve the issue, otherwise, they would get not only dissatisfied customers, but bad reputation as well (and if they do not pay back the booking costs, a demand letter at the very least).

Went there for our anniversary, the place is intimate and relaxing. Pros: The staff is the resort's best asset! They're super friendly and helpful with anything you need. They're prepared for you when you arrive and when you depart. The pools are nice and warm. The pool in the pool villa is also nice to stay in. Food is good (try their adobo) but a bit pricey. They have board games! Rental of snorkeling gear and kayaks are free. No corkage for food Cons: Bring insect repellant, I have heaps of mosquito bites. Bring powerbanks, they get brown outs when it rains hard. You have to swim in other beaches as theirs isn't really suitable for swimming. Will be staying here again :)

We didn't expect that Buri Resort will give us the perfect experience to relax and enjoy our time together as a couple. They offered a free boat transfer from Muelle going to their resort. Upon arrival, they gave us drinks and a free foot massage 👌🏻 Perfect!! They have 2 main swimming pools beside their restaurant. Their restaurant also offers great food! Going to our room, we need to go up around 100 small steps (so make sure you don't forget anything when you go up to your room or go down the restaurant) It's a good exercise though! 😅 Inside our room there's a ref, tv, complete toiletries and a super mini pool. However, there was a number of mosquitoes when we had a dip in the late afternoon.. The wifi is limited around the reception area and restaurant only. No wifi in our room. Overall the place was a great venue to relax, experience nature and have a quality time with your family. Oh btw, they also offer free physical fitness training (by schedule) and free use of kayak around the area. 😄👍🏻