DM Residente Resort

PLEASE TAKE TIME TO READ THIS HONEST FEEDBACK. I WILL NEVER RECOMMEND YOU TO WAISTE YOUR MONEY IN THIS HOTEL. DIRTY, OLD, POOR WIFI, OVERPRICED FOOD, INCOMPLETE AMENITIES, DISGUSTING SMELL. SERVICE ARE POOR, CLEANLINESS ARE POOR. NO SAFETY ESPECIALLY FOR FAMILY WILL STAY IN THIS HOTEL, STAFF ALLOWS GUEST TO DRINK IN THE LOBBY AND POOL, ONCE THEY GET DRUNK THEY WILL FORCE TO OPEN THE DOORS OF OTHER GUEST THE SAME AS WHAT HAPPENED TO US. MANAGERS WILL JUST LOOK AT YOU WHEN YOU COMPLAIN. FOR THE MANAGER WHO WILL READ THIS, SHAME ON YOU FOR SITTING THE WHOLE TIME AND DESPITE OF WHAT HAPPENED TO US, YOU NEVER HAD A GUTS TO APOLOGIZE FOR ALL THE INCONVENIENCE THAT THIS CAUSED US. PLEASE SAVE YOUR VACATION AND MONEY, THIS HOTEL WILL NOT WORTH YOUR PEACE AND MONEY.

DESK GIRL TISH WANTED ME TO PAY HER CASH OR SEND TO AN ACCOUNT IN HER NAME FOR SUPPOSED DISCOUNT WHILE HOTEL OWNER AWAY.GAVE BAD ATTITUDE AFTER DECLINED!OLD HOTEL NOT KEPT UP!FOOD BAD! BAD STAFF! DISCUSTING ROOMS.HOT WATER DOESN'T LAST BUT 1 MIN THEN TURNS COLD. MANY ANTS AND ROACHES. THEY CHARGE EVERY CHANCE THEY GET. CHARGE TO CHANGE TOWELS DAILY, WATER, TOILET PAPER, PILLOW, CHARGE FOR OUTSIDE DELIVERY OF FOOD FOR NOT BUYING THERE TERRIBLE FOOD.BY THE WAY THEY GIVE YOU ONE FREE BED REGARDLESS IF YOUR 2. TRIED AMERICAN BREAKFAST GOT IT ALL WRONG. FORGOT HASHBROWNS THEN WHEN BROUGHT IT CHARGED FOR IT. 2ND WAS LOCAL FILIPINO FOR MY WIFE. WAS OLD TAINTED. COFFEE BAD AND TINY CHILD CUP. SMALL POOL AND SPA. NOT CLEAN AND COLD. ONLY 9 CHEAP LOCAL FUZZY STATIONS. ROOMS HAVE BAD ODOR OF SMOKE OR MOLDS. EXSPENSIVE FOR THIS BAD HOTEL. THEY ARE ALSO FEUDING WITH NEIGHBORS AND OTHER GUEST COMPLAINED ABOUT OVER CHARGED ON BILL AS I ALSO SAW ON MY BILL. STAY CLEAR OF THIS HOTEL. MANY OTHERS TO CHOOSE FROM.

Friendly staff Jason will help you with all your needs. Its a budget hotel, so do not have high expectation They offered airport transfer for 700 peso and if you cancel, you need pay 300 peso. They don't offer free water bottles and each is 20 peso.