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The Penthouse Hotel
3.0 / 5
3-4 A. Santos Street Balibago






Reviews from Guests
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3.0/5
181
Reviews
from real guests
theresonlyoneeric
2
/
5
Great staff, comfortable bed and plentiful hot water. But the hotel is falling to bits; the corridor carpets have mold from where water gets in and the traffic noise is terrible as the windows no longer fit. WiFi was practically non-existent. Sadly plenty of much better hotels for the same money near by.
65vijit
4
/
5
Stayed in an Executive room for a week on one of the upper floors (upon request).
Overall, hotel is decent. Comfortable and spacious rooms. Nice bathroom with separated shower/toilet. Room came with safe & even an umbrella (useful). Nice small pool on roof. Very friendly and attentive staff. Location is great, easy to walk to most places & trikes easily available.
The lifts were poorly maintained, only 1 worked my entire stay and it shook every time I rode it (re: scary). Wifi was great, when it worked (re: sucks). Line kept dropping even though reported several times. TV channels are limited. Expected more for the price I paid honestly.
While service staff are great, they charge if you require more than 2 towels a day. (It was typhoon season, you'd get soaked just standing at entrance of hotel). Seems a bit petty to me.
Will I return? Perhaps. But still feel I could get better value. If maintenance & facilities don't improve, I'll likely go to Central Park next door.
Z3554JIpaull
4
/
5
The Good....front desk very helpful and and very cute, rooms are great and location is Awesome! The staff at pool is great... The Bad...Only ten television cable channels and one of the two elevaors was not working half the time. Very much enjoyed my stay.
Facilities Details
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Free Wifi
Facilities Details
Internet Access in public areas
Free Wifi