Torre Venezia

Upon on arrival they told us they will change it ur floor from 33rd to 5th floor because the hotel is under renovation since 2 yrs now . In our way to the room the left and the corridor was without AC or any system of ventilation. Our first room was having short electricity issue and the AC is not working properly . So they transfer us to another room It’s 6am and we couldn’t sleep all night my baby keep on awakening and crying due to noise like we are sleeping in the street the windows is not sound isolate, It was our first hotel in Manila and we are coming from long trip unfortunately it was full Disappointment except for the staff they are doing there best to accommodate the clients

The hotel is very cheap looking in general. The hotel needs a very serious renovation: 1.) Only one Elevator is running while the other two are inoperable. 2.) The public restrooms are cheap looking. They need to be fully renovated to make it more glamorous. 3.) All the hotel rooms needed to be centralized. 4.) The swimming pool needs to be enclosed.

I scratched and dented my car by just entering their tight, messy, and steep parking lot. There were lots of construction materials scattered all through out their parking space making it so difficult to maneuver in the already tight space. I wasn’t aware of it that I have already bumped into something sharp. I noticed it a day after so be better careful when threading through the tight alleys. I reported it to the frontdesk but she just smiled and just ignored me after. I didn’t notice any show of concern on her and she seemed irked by my complaint. In the end, I have to shell out additional cost for the repair of my car since it needed to be repainted. Lots of sharp objects scattered at the parking space at basement 1 coupled with tight spaces so extra care is necessary. Hotel parking is at basement 2 and you have to climb one stair up to use the elevator. Breakfast is so-so. It really felt weird and eerie at the 8th floor where the rundown restaurant is located. They don’t allow food to be delivered in your room by outside restaurants. I also observed small cockroaches particularly on the sink of the bathroom. So better keep safe your toothbrushes because it might be contaminated by crawling roaches. The building is old and seriously needs a renovation. The only good thing about this hotel is its near to restaurants like burger king. I was supposed to check in at other hotels like Luxent or Sequoia but they were fully booked. This hotel was the only one with rooms available so no choice. I would have to brave through the negative reviews written about it and proved to be true enough. I will never be coming back to this hotel ever.