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Reviews from Guests

3.0/5

tripadvisor

28

Reviews

from real guests

emas691

2

/

5

The first room we were given had a very unpleasant, chemical odor resembling petroleum. After I reported it, we were moved to a new room. That room had seen better days—with dated furniture and uncomfortable beds (my husband ended up with back pain from the mattress). ​On the positive side, the hotel has a great location directly in nature and a pretty good pool area with a sauna and jacuzzi. Breakfast was also fine. In my opinion, hotel management should definitely do something about that chemical smell, which is noticeable in the hallways as well. This is simply unacceptable.

KB-GDA

4

/

5

Wonderful service crew, interesting rooms with the history dating back to the times of PRL, fantastic location by the hiking trails, soothing views of the forests and mountains, tasty breakfast (which was included in the price of my stay). All is 5 stars except the internet connection, which also appears to date to 1970ties (accessible in some corridors, in the conference room and in the lobby). However, if you don't need internet connection in your room, it's a five star facility. Free access to the Zakopane's aquapark is a big plus.

N6879NHrobertc

4

/

5

We stayed here for four days in summer and had a very relaxing enjoyable time. The rooms are a bit dated with regards to the decor but very comfortable and spacious. The hotel has its own swimming pool and gym, which is nice, though the pool is a bit too small for serious swimming. The only downside was the weak WiFi, but when you're in the beautiful scenery it didn't really matter.