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Reviews from Guests

4.0/5

tripadvisor

176

Reviews

from real guests

tab321

1

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5

The hotel does not deserve 3 stars, it needs a complete renovation, and the politeness of the staff will not save the place because we are paying for a standard, not a substitute. The rooms were cleaned superficially. The walls of the rooms are not soundproofed and you can hear every time your neighbors use the bathroom, both above and next to the room. At 4 o'clock, a snowcat arrives on the slope, the roar of which guarantees that you will not fall asleep unless you are woken up first by your neighbor, who is going to help you. The drains in the sink and cabin are clogged, and as a guest I don't feel like going and reporting it because it should be checked by the hotel staff before handing over the room, unless the cleaning ladies/gentlemen saw while washing the sink that there was no standing water.... The dinners are tasty, but you have to remind the staff to bring potatoes or meat if you arrive later than the beginning of dinner... breakfast disappointing. The restaurant is open only during dinner hours, the bar only in name, a few beers from the fridge to choose from. The swimming pool is small, has ice-cold water, saving money on heating the pool with such dimensions is a joke, the jacuzzi is dirty. Overall, I will not recommend the facility

jorish360

4

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5

Price was good, and staff is amazing. Breakfast was nice to, rooms are crazy big and the vieuw is amazing. You can here the rivir outside. Shower are warm and good. But the bed is awful! Small bad matress small blanket. I stayed 1 night, more is not to be recommended

Dream155590

5

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5

We booked half board and our main reason for staying in Karpacz was hiking. The location could not be any better...close to hiking routes, didnt need to take the car. Swimming pool and jacuzzi facilities great and opened until 22:00. There is also a sauna. Breakfast offers a lot of variety. Dinner could maybe be slightly better as not everything was replenished. So if you would arrive a bit later, certain things were missing. But at least there was a warm soup (and a different one) everyday. Staff was also very kind!