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Reviews from Guests

4.0/5

tripadvisor

29

Reviews

from real guests

annamariaz770

4

/

5

Many positive things have been written here. I partially agree with the statements. Unfortunately, we also had a few negative experiences. We were accommodated in the small castle in room number 1. The room is small. With two suitcases, it is difficult to fit the clothes in. The mattress is too soft. There are too few storage options in the bathroom. You cannot unpack the cosmetic bag. We were there during a very warm time. The rooms do not have air conditioning due to heritage protection reasons. I understand that, but one can place something mobile inside. Perhaps the management should try staying there to change some things. The price-performance ratio was not right there. In the restaurant, we were only served our drinks with the food, even at temperatures around 30°C. What a pity.

PressMember

5

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5

What she has created here on the outskirts of Jelenia Gora is truly unique. From the wonderful castle hotel to a fabulous museum, a dignified concert hall, to knowledgeably curated stores and the cozy restaurant "Alter Stall." Additionally, a wonderful park - which is well signposted, so that you as a guest can quickly find your way (these helpful signs are missing in almost all other castle hotel parks in the Hirschberger Valley). This shows von Küster's sense for details. The room was cozy and well-heated (what we had to endure freezing in the Palac Paulinum!). The breakfast was lovingly arranged - I only missed the fruit yogurt. In the room, I missed a small refrigerator for cooling medications. A few more power outlets would also be helpful. However, the bathroom was very functional and modern. Otherwise, everything was great here - the guest feels very comfortable and will certainly be happy to return to this wonderful castle ensemble. Great hotel in a super location.

HeidrunMonaco

5

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5

Very nice hotel! We had a tastefully furnished room with balcony in the annex "inspector's house", very clean and spacious. The park around the castle is wonderfully maintained, sun loungers invite you to linger. Breakfast is very good and offers plenty of choice, also plenty of fresh fruits and vegetables, even several varieties of wholemeal bread. The restaurant is also very nicely decorated and offers very fine local cuisine. On weekends it is recommended to reserve a table in the restaurant. The staff is very friendly. In my opinion one of the most beautiful hotels in the Hirschberger valley.