Hotel's SOLO

Now, I’m not one to pick faults just for picking faults but I would not book this hotel. I had a do not disturb sign on our door the first day, after that was took off they never came willingly. I had to keep going down and asking for clean cups, clean towels, clean bedding. The shower trickled water, the holder to keep the shower in place, broken. There were families that looked like they were living in this hotel but the children were running up and down the corridors until late at night shouting and screaming. A small dog ran out of a room and onto the landing. Dogs barking at night. We didn’t opt in for breakfast but it didn’t smell very nice. Iv gave it a one star only because it’s a 10 minute walk from the shopping centre and a 2 minute walk to the tram line.

Was a little worried about our trip. It was a (not so) cheap deal on Wowcher. The hotel is very clean. The rooms smell lovely. The double bed is more like 3/4 with a single duvet. I travelled with a friend and asked for a twin room. We were moved to a triple room on the top floor. It was huge. The bathroom was very clean. The shower hose holder wasn't very good, but the shower is so powerful with plenty of hot water. When I first turned it on, the hose went whizzing off the holder and span in the air. So it was a hand held from the on. The towels were beautiful and soft. Bedlinen and towels were very clean. The bed was very comfortable. The tram is a 2/3 minute walk. Working out how to use it is a different matter, but we survived. Recommend the electric car tour. Very informative.

Booked and prepaid full amount one evening, next received cancellation without reason. Reception staff not helping. Directing for money return to online platform. No head office info also. Bad service for Wrocław.