Hotel Lord

Front desk snarly and rude. Too busy shuffling papers. Couldn’t answer questions about services. English poor. TV didn’t work. Breakfast unavailable. Really all that was asked for was that staff be...

Arrived at the hotel, SPA was closed, Gym closed, tooth brush unavailable, building has renovation works and all of it wasn't on the website at the time of booking. So site is misleading. Also...

A nice hotel with extremely poor service. The staff are totally ignoring you and your requests. The resptionist just don't care about the comfort of the guests, just to get money. The breakfast is...