Bristol

Stayed for two nights as a member of a tour group. Room and breakfast paid for to tour company On the second day, we were asked to provide a deposit on credit card. I did so and, after currency conversion, this was for GB£89.95 However, the hotel, with no notice to me, also took a deposit for GB£346.98!! This was completely unacceptable. I was only aware as I noticed the two pending transactions on the bank app on the last morning prior to check-out. I was informed, when I raised the issue as I was checking-out, that there was an error and that both amounts would be released. Two days later, I am waiting for both amounts to be unblocked on the credit card. Can I suggest that if the Hotel takes a such a charge in error then the guest should be immediately informed; not have to discover for themselves.

We had an excellent stay at the Bristol Hotel in Warsaw while staying in a magnificent suite. Everything was there to make this experience memorable: a spacious, elegant, and perfectly maintained suite, offering exceptional comfort. The service was impeccable from start to finish, with welcoming, attentive, and always available staff. The breakfast was varied, high quality, and served in a magnificent setting. Special mention to the hotel bar, where we enjoyed excellent gin-based cocktails, prepared with great creativity and expertise. And if there is one thing not to be missed, it is the Wagyu burger, simply the best in the city! Finally, the hotel's location is ideal for discovering Warsaw on foot. We are leaving with excellent memories and will return with great pleasure during a future stay. An unmissable address that we recommend without the slightest hesitation.

A nice hotel in the centre of Warsaw! We had a twin room which overlooked the inner courtyard! No welcome gift on arrival and no upgrade. Breakfast was lovely and the cafe on the side served wonderful passion fruit iced teas!! Great location and the bar area quite nice though the DJ redundant as he played system music and no records!!!