Bristol Tradition & Luxury

Elegant and stylish hotel, very clean, friendly staff, good food, pleasant decor and modern fittings; we were staying while attending a wedding nearby. Excellent hotel experience and would happily return if we are ever in this area again!

Style over substance in terms of decor. Sink in the room instead of in the bathroom. Had to be careful when showering as it had a shower screen rather than an enclosure so if you positioned wrongly the water could reach the wooden bedroom floor as bathroom door was a “saloon” style. Shower gel dispenser came off in my husbands hand when using it - wasn’t screwed in- just struck in the wall with some sort of plastic adhesive. And worse thing of all only 1 set of towels and 1 robe in the room so my husband - in a room booked for 2 guests-and I had to share those towels 4 times in a heatwave. I would have mentioned this to the reception staff when checking out but none of them asked if we had enjoyed our stay. I’m not sure they cared if we enjoyed our stay or not. they were quite cold and indifferent 😐

Superb. Every staff member was lovely, kind and so helpful. Hotel very clean and comfortable. We booked about 10 rooms for our friend's wedding and had a fabulous time. We will be back