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Reviews from Guests

4.0/5

tripadvisor

442

Reviews

from real guests

180kayag

3

/

5

The surroundings is just perfect. Forrest and lake. The buildings are beautiful. Very quiet area. The rooms are very big. Plus for water and coffee and the room. Cleaning is good. The breakfast is good. Not 5 stars. But ok. The spa is just amazing. Big pool. Saunas. Solarium. Great star heaven in the ceiling. But many children playing and jumping in the pool. Feels like the local pool and not a spa. Even in the silence area there is screaming children and loud people. I really wish you would make a time only allowed for people over 15 years for example from 9-11 and again from 19-21. Mindfully music and fruit had been a plus. The spa treatment was really good but a bit short. The face massage was more like 15 minuets than 25 minutes. Staff is very helpful. We left early and got a bad with breakfast which was very nice. If there will be a quiet time in the spa every day I would absolutely come back.

_TiinaH123

4

/

5

Spacious rooms, cozy spa with nice hot saunas, superb breakfast. The historical manor buildings are elegantly renovated. Loved the old straw roof! The surrounding forest offers lovely walks and the village of Oliwa is not far away (2km) with nice restaurants. Good for couples.

Onnollyvon

1

/

5

I booked as a very special treat, it looked stunning, presented as 5*establishment. None of this was true: Nice surroundings, pretty buildings, but that's all- a very unpleasant, unwelcoming hotel. I would not give it more than3*. I have been to much more superior ones of 4*ratings. Sfaff are entirely indifferent, Rooms are not exactly clean. Safe did not work, with only Italian instructions, neither did the fridge. Bankomat did not work. They tell guests to turn off all lights after 10pm,in their hotel regulations. We paid online for everything, including a luxurious vehicle transfer both ways to and from the station - only a taxi arrived, for which I had to pay myself. No apology or refund (100zl I paid, taxi was only 30zl). On arrival we were given a wrong key, consequently opening someone else's room, with people already there, not fully dressed. Awful! The embarrassment! Needless to say, no apology again, I was told "it happens". Nobody knew which our room was supposed to be. Nobody exactly care either. Please don't be fooled by pretty pictures and 5* rating. The only perhaps high standard are the restaurant and the staff waiting on you there. Still you won't get a smile from them, but food is nice though expensive. If you want a real 5* hotel in Gdansk, look no further than Hilton, no 1 Targ Rybny, it's fantastic. Some hotels could and should learn from them, thank you.

Facilities Details

Free Wifi

2 Available Room Types

DOUBLE STANDARD
DOUBLE STANDARD
DOUBLE STANDARD

DOUBLE STANDARD

TWIN STANDARD
TWIN STANDARD
TWIN STANDARD

TWIN STANDARD

Facilities Details

Internet Access in public areas

Free Wifi