Aquamarina

It was our second stay at this hotel. Unfortunately, the quality has clearly declined since our first visit, which is why this will definitely be our last stay. The booking through the website was initially straightforward, and a 20% discount was offered. However, the biggest problem was the huge construction site right next to the hotel. As early as 6:30 AM, the first excavators and construction vehicles arrived, and from about 6:50 AM, the construction noise began with hammering and heavy machinery – continuously until about 5 PM. I then inquired at the reception about a room change. There, I was informed that this would incur an additional charge of 20%, as the discount was granted due to the construction site and this was noted on the website accordingly. In fact, this notice was so hidden that one could only find it through an inconspicuous button. At this point, I already felt deceived. Nevertheless, I decided to pay the extra charge for a room on the other side of the hotel. Unfortunately, it turned out that the supposedly better room was even worse: The bathroom was smaller and partially defective, there was no air conditioning, and some furnishings such as a coffee table were also missing. Additionally, there was a crane in front of our new room that was conducting repair work on the roof until about 12:30 AM, causing significant noise. As a result, one felt doubly cheated: paid more but received a worse room. The negative impression was rounded off by the completely worn-out mattresses. After just a few nights, we had significant back pain and felt like we had been run over in the morning. After three nights, it was clear to us that we did not want to continue our vacation under these circumstances. Although our stay was supposed to last four days longer, we ended the vacation early and departed. Overall, this stay was a great disappointment and does not compare to our first visit. It's a pity, but we will not be coming back.

The apartments are good, but there is a receptionist with blurred red/yellow tatoos, which to every English question answers with piggy "Co?!!!! Nevem!!!!". Never again, if it's ok for the owners, no problem to live in any other apartments (take Golden tulip).

No help from reception, nothing solved on the spot, they will always ask you to meet with the manager next day, that means you will lose your time , if you will go there you will have to get everything in writing. specifically the reception will not even bother to ask you how was your stay!!! At the check out ,to improve their service, it seems for me that most of the reception employees they don’t want to be there