Ibis Porto Sul Europarque

Very close to the port with excellent conditions

I made a reservation on Booking (confirmation 6775597307) for the night 25 to 26/8, about 01:00, and when I arrived at the hotel, the Cover who was at the reception, RAFAEL CAMPOS, indicated that he had to make a change for another day, but that he could check in directly with the IBIS system, and that he then canceled the Booking booking! It also indicated that direct booking with IBIS cost €60 when booking through Booking cost €54. I said you didn't agree with that. So RAFAEL CAMPOS said I couldn't stay at the hotel, because I could only pay the 60 euros. This RAFAEL CAMPOS employee at Hotel IBIS was very impatient and rendered a poor Service to the hotel by changing a confirmed booking and then requesting a higher value for a new one. Upon leaving the hotel, I made another booking on Booking in another nearby hotel and about 20 minutes later I was already in the room of this new hotel. Bad Service of this collaborator from IBIS Hotel Porto Sul Europarque.

Inflated prices per height of the Medieval Fair, where the price/quality ratio leaves much to be desired. Small room and expensive drinks. There are better options if booked in advance. I just went to this one because the others were already busy. Do not recommend.