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Reviews from Guests

3.0/5

tripadvisor

963

Reviews

from real guests

albuquerqueelisa

4

/

5

I liked the hotel, overall. However, there are points to improve, since it is a 4-star hotel. The first is the cleaning that is poorly cared for, the other is even the sympathy of the reception girls. In one week, only one of the employees was educated to respond to the good day or good afternoon we gave him. The teas that offer in the room, some days are reposted others do not. On the other hand, the restaurant staff is excellent, both at breakfast and dinner. I liked being there and would be back there but it was also interesting to pay attention to the details.

joaomcarvalho1

4

/

5

With a great location on a wide avenue, just over 5 minutes walk from the marina of Ponta Delgada (attention that the way back is always rising...), it provides a blurred view of the city, to the mountains and to the sea. The lounge is large, on the long, with various leisure areas, decorated with extensive artificial vegetation (which could even be considered an affront to the lush vegetation of this Green Island!?...), with the entire glass facade, exalting the view and natural light, and the staff welcomes us with sympathy that we feel genuine. The rooms are spacious, as are the bathrooms (which allow an attractive indirect light), and the beds are comfortable, with the now widespread “lens” being dwarf, which, as a rule, results in extreme heat irradiation, which ultimately disturbs sleep. The spa pool serves indoor and outdoor (covered in cold weather) and provides a pleasant experience to the ordinary guest. Breakfast service meets purpose, with a variety of sweets and salts, hot and cold. Highlight the Azorean-produced cheeses, the omelets made on time, with various ingredients to choose, for bread and croissants, for the “healthy alternatives” (understand cereals, cakes and homemade biscuits, with little sugar and fat). Already in the fruit, the pineapple could well be from the Azores, undoubtedly much more tasty than the imported, available at the buffet. The restaurant serves at the table, at dinner, with a different menu every night. There is also a wine bar, which cookes pizzas daily in a wooden oven, which can be consumed as a snack, entry or main dish. Hotel frequented by numerous groups of tourists, also welcomes well families, nevertheless being quiet. Pleasant overall experience and very valid option for a few days of getaway, as was the case.

xaviboronat

5

/

5

We have been here for 6 nights, and everything has been perfect. The staff is very attentive. The breakfast was very complete. The cleanliness of the room was perfect. The pool area was perfect. Only a 15-minute walk to the center of Ponta Delgada. Totally recommendable.

Facilities Details

Free Wifi

6 Available Room Types

Superior Double Room
Superior Double Room
Superior Double Room
Superior Double Room

Superior Double Room

Air Conditioning

Air Conditioning

Bathrobes

Bathrobes

Bidet

Bidet

Desk

Desk

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Heating

Heating

Ironing Facilities

Ironing Facilities

Minibar

Minibar

Private bathroom

Private bathroom

Shower

Shower

Slippers

Slippers

Toilet

Toilet

Towels

Towels

TV

TV

View

View

Standard Room (2 adult)
Standard Room (2 adult)
Standard Room (2 adult)
Standard Room (2 adult)

Standard Room (2 adult)

Air Conditioning

Air Conditioning

Bidet

Bidet

Desk

Desk

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Heating

Heating

Ironing Facilities

Ironing Facilities

Minibar

Minibar

Private bathroom

Private bathroom

Shower

Shower

Toilet

Toilet

Towels

Towels

TV

TV

View

View

Family Room (3 adults)
Family Room (3 adults)
Family Room (3 adults)
Family Room (3 adults)

Family Room (3 adults)

Air Conditioning

Air Conditioning

Bidet

Bidet

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Heating

Heating

Ironing Facilities

Ironing Facilities

Minibar

Minibar

Private bathroom

Private bathroom

Toilet

Toilet

Towels

Towels

TV

TV

View

View

Family Room (2 adults + 2 children)
Family Room (2 adults + 2 children)
Family Room (2 adults + 2 children)
Family Room (2 adults + 2 children)

Family Room (2 adults + 2 children)

Air Conditioning

Air Conditioning

Bidet

Bidet

Minibar

Minibar

Private bathroom

Private bathroom

Shower

Shower

Toilet

Toilet

Towels

Towels

TV

TV

DOUBLE EXECUTIVE
DOUBLE EXECUTIVE
DOUBLE EXECUTIVE

DOUBLE EXECUTIVE

Facilities Details

Internet Access in public areas

Free Wifi