Quinta Brasao da Canicada

Arrived after a picturesque but tiring 6 hour drive and found there are no staff until early evening when a man attends reception for an hour. There are no dining facilities in this hotel apart from continental breakfast. We had to drive for some distance to find a place for dinner that night. During the night we had a rain storm and we then discovered that the roof leaked over our bed. When the guy at reception turned up and I showed him the soaking bed he apologised but refused to reallocate us and because there were no staff he gave me a replacement sheet and blankets and told me to change the bedding myself. I was offered a refund but almost 6 weeks later it has not arrived and they ignore my mails. Be warned !!

This is the third visit and it's getting better each time ! Love the location and the space! The staff is very friendly and welcoming. Breakfast is great (and you get free coffee, tea and cookie all day long), you can also use the kitchen as you please and there's a refrigerator just for the guests. At night is so quiet and relaxing as you can ear the water dropping outside.

This place is fantastic!..Beautiful,comfy@clean rooms, terrace, garden, pool,..plenty of nice places to relax..lovely view,. you can make some trips in the area..the host is very attentive,.we felt happy&relaxes..could have spent more than 3nights;).. Think you need a car to get there.