review-bg-image

Reviews from Guests

4.0/5

tripadvisor

478

Reviews

from real guests

mariarosag784

4

/

5

Welcoming staff and a central location, in the heart of the historic center of Coimbra.

antunes0768

1

/

5

I had a pretty frustrating experience with this place. After making a reservation, I arrived two hours later and still check-in was not available and without any prior information — which I find unacceptable and unprofessional. Worse, there was no customer support: no one was available to clarify questions, solve the problem or simply give an explanation. A frankly weak service, which does not correspond to the minimum that is expected from a space that accepts reservations. I do not recommend

Daydream10997620416

5

/

5

The stay at Serenata Hostel was very good. It’s a beautiful old building with traditional interior design. Anyone who isn’t overly focused on luxury and perfection will have a great time here. Located in the city center, you can reach the most beautiful sights and a shopping street within minutes. The hosts and staff were extremely friendly and accommodating. It was never a problem to bring something up or make changes spontaneously. The breakfast was perfectly fine. The value for money is definitely right. I can highly recommend a stay at Serenata Hostel to everyone.