Eurostars Oasis Plaza Hotel

Our air condition did not work. The water in the shower was only scalding hot. It is August in Portugal. Can’t shower, can’t cool off to sleep. The hotel repaired both problems the next day but refuse to negotiate on our first night of $400 US . Contacted Manager and Bookings.com

Recommended, after other stays in the past we decided to reserve again in this hotel a deluxe suite, location of excellence, in the middle of the marginal, close to the restoration and attractions such as the bull square, municipal market, the mythical clock tower, strong etc... free parking in the marginal front as well as to pay in the hotel itself. Staff from the reception, maintenance and cleaning, very friendly and attentive to the situations arising during the stay. Everything resolved as quickly as possible. Magnificent views, very good and nice breakfast. I leave only the suggestion for them to improve the cleaning of the joints in the toilet.

My experience in this hotel was extremely positive. The facilities are modern, well cared for and very comfortable, providing a pleasant stay from the first moment. The common spaces were always clean, organized and quiet, creating a relaxing atmosphere. One of the highlights was the incredible view from the balcony, which made the stay even more special. The location is excellent, ideal for walking both during the day and at night, with easy access to shops, restaurants and other points of interest nearby. I also highlight the sympathy and professionalism of all the employees, who were always helpful and welcoming. The breakfast exceeded expectations, by the quality, variety and freshness of the products available. In addition, the beds were extremely comfortable and the silence during the night allowed a perfect rest. The pool is very beautiful, has a generous number of loungers and offers fantastic views. During the morning, when we used it, it was quite quiet and virtually without people, which made the experience even more pleasant. If I had to point out some aspects to improve, I would only refer to minor imperfections in the bathroom, namely some marks of mud and marks of rust in the bathtub. These are minor details that have in no way affected the quality of the stay. Another less positive point was the existence of only two elevators for the entire hotel, which sometimes caused some delay in access to the rooms, especially during the hours of the highest traffic. Overall, I think the quality-price ratio is very good. Among the excellent facilities, the privileged location, the stunning views, the comfort of the rooms and the quality of the service provided, it was a very satisfying experience that I would recommend without hesitation.