Baltum

Went to stay in Albuferia for 4 nights.Stayed at the Balthum.Wonderful clean modern hotel.Roofntop bar a bonus but closes atn6pm sharp...what a waste..as still so warm up there.Plus wonderful friendly barman.Lovely comfy seats and jacuzzi and met lovely people. Couldn't fault the hotel.We had breakfast only once in Ricco s €12pp.Hot selection was very poor with runny scrambled egg and no signs to say you could ask for anything different at hot counter.The food wasn't hot enough and I was afraid of food poisoning as no temps shown on heaters.. maybe a microwave would be a improvement.Or order as you eat another good idea... Reason I never came again for breakfast and as most people I met on rooftop staying in hotel said the exactly the same to me about the breakfast .So we.werent the only ones wanting hot breakfast buffet.⁰

Great location. The Room was spacious, spotlessly clean. The terrace with hot tub was stunning. The entire hotel was clean, bright and airy. I have to put a special mention in for one of the receptionists 'Rafael' whose customer service was outstanding. Nothing was too much trouble for him. A great asset to the hotel. Although the hotel was in the old town the noise wasn't too bad at all, I would suggest that this was down to good double glazing. I would highly recommend. This is my third stay at this hotel and will return later this year. Disliked · On the morning of departure I spoke with a young lady receptionist who was quite unhelpful to be honest, bordering on being rude. I was only asking if I could request a late check out as we weren't flying until 10pm. I didn't get her name as she barely lifted her head up to engage in conversation with me. This wouldn't put me off staying again, I would suggest she may need further customer service training.

Very central and staff friendly. Room abit on small side but meets your needs. Rooms kept clean. A bit more info needed on arrival as weren't told you get 30% discount in Ricco restaurant (which has lovely food and reasonably priced)being a resident.