Ondamar Hotel Apartamentos

If you have booked this holiday as a family don't panic. Large room. Big wardrobe space. Big kitchen but limited plates etc.  Good location. Old town walkable but approx 5euro in Uber...downloading Uber is a must. Quite a few supermarkets & shops to walk to nearby few bars for breakfasts etc Pool a good size & bit of music from pool bar but no entertainment or lifeguards. This hotel is the only place I've been you can still get sunbeds up till lunchtime as that is when all the hungover groups get up to play. No issues with them really just bit of noise at night.  Main issue is with hotel & cleaning. Security should monitor pool area at night. There was glass in & around pool for 2 or 3 days and cleaning very casually just fished bits out...resulting in quite a few cut feet. Never seen them clean the pool since or add chlorine etc just collected floating chips & kebab out of water. However the man loves his leaf blower round pool & mini golf every morning. We were here 10 days had room cleaned once. Had to ask reception for clean towels, toilet roll & bin liners to empty own bin. The hotel does cater for large groups who maybe don't care about housekeeping.

Was dreading this stay as all the reviews are very negative but was it absolutely fine! It’s 100% a 3 star hotel and not a 4 but that’s fine! We travelled as a family with 2 teenagers. Apartment was fine and clean, rooms were tidied, beds changed and toilet roll given. The noise wasn’t an issue and when we spoke to reception at check in they advised they had put in a new policy where any groups pay a hefty deposit and if they are too noisy they lose it! Seemed to work as we had no bother. Pool area is ok, any groups that were there were all respectful and both my teens enjoyed it. We hired a car and managed to park outside fine! Good location to bars and restaurants and shop for food if you want it in the apartment. Overall a good stay and hope this will put people at ease as seems like people only ever write negative reviews

I stayed at Ondamar Hotel this July with a group of six after having such a great experience here last year. Unfortunately, this year’s stay was a huge disappointment. The two-bedroom apartment we were given was noticeably older and not very clean. Housekeeping was poor throughout the week, we only had the room properly cleaned once, one of the beds wasn’t changed at all, despite us leaving the room specifically to give housekeeping access and putting the cleaning sign on the door. the bins weren’t emptied, and we constantly had to ask reception for toilet paper. We even ended up buying our own bin bags because the rubbish wasn’t being collected. The maintenance issues made things even worse. One bathroom had a broken toilet from the day we arrived. It became blocked and leaked, and although the leak was fixed, the toilet never worked properly. The shower and sink also had drainage problems, and we even had ants in the apartment. The reception staff were always friendly, but unfortunately the issues we reported were never fully resolved. It’s such a shame because we returned after a positive stay last year, but this experience was nowhere near the same standard. I hope the hotel improves its housekeeping and maintenance, but based on this visit, I wouldn’t rush back.