Alcides

None of us liked this hotel. The only good parts about the hotel is its location and very quiet. Therefore I slept fairly well most of the nights. But the hotel was very dark and depressing. The receptionist just wanted to do minimum. In general, none of us (a tour group) liked it. It is s a pity that we had to stay here because it was the starting point of the tour

After reading the reviews that advised against rooms facing the street because of the noise, I had requested a quiet room when I made my reservation. Unfortunately, the rooms at the back overlook a tiny and sordid inner courtyard. We asked to change because I suffer from claustrophobia, and this time we could only be assigned a microscopic room (203) across from the elevator and near the staircase. The street-side windows are very effective at protecting against city noise, but not against the coming and going within the hotel. I am still giving it 3 stars because earplugs are provided, the staff is friendly and smiling, the hotel is clean and well-located in Ponta Delgada, the breakfast is very good, the restaurant is an excellent value for the money, and some rooms are very nice. Tip: avoid rooms 103, 203, and 303, which are tiny and noisy, as well as all rooms facing the back if you have claustrophobic tendencies. Rooms 101, 201, and 301 are spacious but near the staircase, so a bit noisy. Rooms 105, 205, 305, 107, 207, and 307 are very nice, as are the 2 rooms on the fourth floor.

Hotel with a fantastic location, right in the centre of Ponta Delgada. The rooms are super nice, the breakfast is very good and the staff very friendly