Santa Isabel

A shame. This hotel is a scam. The Russian official accepts only cash and without invoice. Filthy bedding. Bathroom is old and made for dwarves. Furniture of another age And all options are paid A heating 10 euros extra. To flee absolutely.

Invoice to the head of the customer, 70 € in full February for the night, Including 10 € for heating. The room is worth no more than 20€ per night. Cash payment??? Bathroom impractical I advise against!!!’ I would never set foot there again!

We used this as a stopover as we were watching the local football. Location wise, it’s excellent for the centre of Portimão. However, they only accept cash, so I had to go and get it from the atm. I explained that we would pay them when we left, and was told that we needed to pay by 9am. We were woken by knocking on the door at around 9 and it was the Russian receptionist who was asking for payment. We had to leave the room by 11 but as she was ‘going out’ she needed payment there and then. I had tried to pay when we arrived but as it was cash only (weird in 2018 but I suppose avoids high tax in Portugal!), so needed to get out money. I haven’t experienced being woken up for cash before in a hotel! Also, the receptionist speaks only Portuguese (a little) and Russian. That’s not helpful when I speak English and a bit of French! The room was small, but did at least have air con! It was clean, but the whole experience was a little bizarre. There are other places around and at €120 per night I wouldn’t suggest it’s value for money. Avoid if you can. On the way out we met some French people who had made a reservation the previous night only to be told it was full. They were trying to get hold of the receptionist but she had ‘gone out’, probably to spend my €120 and wasn’t answering the phone number left on the door...