Colina Dos Mouros

Location of the Hotel is perfect. Only 10 minutes walk into Silves town which is lovely. The rooms are a little dated, and there were no tea/coffee facilities, and no fridge. Our room was at the end of the corridor, which we found nice and quiet. On arrival, unknown to us, we had to print out our booking confirmation. We aren't very tech savvy, and despite telling the man at reception this, he seemed very unhelpful. We did however, manage to print what he wanted, but for us, but we found it quite stressful, and had been travelling all night. We enquired the following day regarding bicycle hire, and another man at the reception, pointed towards a table full of leaflets, where we found no information on bicycle hire, and because we found again that there wasn't much support, we just let it go, and felt alone, and unsupported. The next day, we wanted a couple of bottles of non alcoholic beer, but they didn't have any cold ones in the fridge. We then had to walk into town to get a couple of cold ones, and when we returned to the hotel, we sat outside in the sun to drink them, and a member of staff told us off for drinking what we had purchased on their premises. We have found the stay quite nice, with a good breakfast, clean comfortable room, and very clean, but felt really let down by hotel staff. Unhelpful

Hotel located in a very cute town (Silves); from the accommodation, you can see the landscape with the castle just like in the photos. We stayed for 3 nights with breakfast. Excellent location if you want to go to the Carvoeiro - Ferragudo - Portimao areas (about 20 minutes by car) and Lagos (40-45 minutes). Room cleanliness was fair: cobwebs under the nightstands. The bathroom, however, was very clean, as were the sheets. Good breakfast, not much choice. We requested a gluten-free breakfast but they only had bread available (2/3 slices). Friendly staff. Overall we did not have a bad experience except for the cleanliness.

We chose this hotel because it is in the center of our route. It has untapped potential in our opinion, it has very poor maintenance, especially considering the years it seems to have. It needs a good renovation. The lack of a restaurant is significant since it makes you go out to eat lunch or dinner. They only serve breakfast. The staff is quite indifferent, they speak the bare minimum, except for the kids who are there during breakfast and serve at the bar. The only good thing is the view from the room if you request it facing the castle, mind you, by paying more.