Hotel Porto Antigo

I visited the hotel restaurant with the family for lunch on August 12. Right upon arrival, we were received with a remarkable antipathy by the chief desk employee. Shortly after, another employee came to pick up our request. We have chosen a few options from the weekly menu — among them the green bean soup for the kids and the pot with potatoes and salty vegetables. In addition, we ordered some of the masses from the main menu and the couvert. The green bean soups arrived sour and with a bad presentation. In drawing attention to the problem, such a chief desk employee made an expression of few friends and eventually offered vegetable cream as an alternative — which, to our surprise, came with the same bad look as the original soup. The salty vegetables were replaced with salad without any explanation, the pasta was the most basic one can serve despite the prices between 14 and 15 euros, and the cherry on top of the cake were the 10,20 euros charged by the couvert: four nothing fresh breads, two small pieces of dried broth and a little olive oil. When questioned about this, the same employee made himself misunderstood again. Undoubtedly, an anthro — a true gastronomic pocilga which I do not recommend to anyone.

It is a hotel with a (rare) location of Excellence in the Douro, in which all rooms have a fabulous view of the river Douro which is only a few (a few) meters away, conveying an inspired landscape of tranquility. The attitude, availability and gestures, always with a simple and easy smile of the(s) hotel employees(s) in any request that is asked to them, add, in a determining way, the desire to return where we are treated so well. It also adds a price vs quality very reasonable and appropriate, without the "exaggerations" that are practiced in other hotels in this region and which are not then reflected in the stay and services provided. It also highlights the very positive evolution of the hotel restaurant also "reasonable prices" vs the quality of the table presented, as well as the service, with a stunning landscape "lost of sight" over the Douro. It will always be an experience to repeat at various times of the year.

Very comfortable hotel,excellent staff Ines extremely friendly and knowledgeable. Hotel itself lacks of heating on outside the rooms,no fireplace,and no kettle in the rooms for coffee or tea. Gym is small but comfortable,again freezing cold 🥶..But everything was ok 👍. Maybe a kettle and a spa area or a heater pool would help visitors to stay longer and perhaps a more remarkable stay.